System State Backup fails

[wtjack]

Hello,

I have a win2K sp4 server which is giving the following error in the
ntbackup log:
Error: You do not have permission to access portions of System
State\Registry\software.
Please see the owner or administrator to get permission.
Warning: Unable to open the file \Registry\software - skipped.

Error: You do not have permission to access portions of System
State\Registry\system.
Please see the owner or administrator to get permission.
Warning: Unable to open the file \Registry\system - skipped.

This server is a DC and the backup is running under the Domain Admin
account. I have looked at the permissions on the registry and there
doesn't seem to be anything out of the ordinary. We are backing up to
an internal DAT drive, but I get the same error if I try to do a
system state backup to a file on the HDD. There are no errors when
backing up data directories. If I reboot the server the problem seems
to correct itself without any other action being taken, and then after
about a month the error will come back. This has been going on for
about a year.

Thanks

 

[Ryan Sokolowski [Microsoft]]

Could there be a software program that is / has reset the permissions on
those portions of the registry? Have you tried your backups under an
account that is a member of the Backup Operators group? Best practices
would dictate that your backups are run under a more restricted account as a
member of this group.

--
Ryan Sokolowski
MCSE, CCNA, CCDA, BCFP
Microsoft Enterprise Engineering Center

"A troubleshooter's best tool is the Event Viewer and understanding the
events and messages contained therein."

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Lee]

Make sure you are in the backup operator group...there should be no access
issues!

Lee