You do not have permission to access portions of System State\Regi

[Guest]

I have been tasked to look into a problem that has arisen from our backups.
the Problem started with a backup job in Veritas 8.6 (Don't ask).

The item Registry\default in use - skipped.
An error occurred retrieving System State files.
The System State file could not be backed up.

Seemed like a average problem, looked on the symantec website at the
articles referring to this error, to no avail.
Tried to back the system state in NT backup and got the following error.

Error: You do not have permission to access portions of System
State\Registry\default.
Please see the owner or administrator to get permission.
Warning: Unable to open the file \Registry\default - skipped.

I have run the backup jobs in NT Backup as Veritas user and with the Domain
admin account , but the problem still persists.

Could someone please advise.

Israel

 

[Bungeecork]

:
(...)

Error: You do not have permission to access portions of System
State\Registry\default.
Please see the owner or administrator to get permission.
Warning: Unable to open the file \Registry\default - skipped.

Hi there Israel-BroxBC,

Since sometime in early 2007 or late 2006 I've had exactly the same problem
on 3 Windows 2000 SP4 servers. They are in different locations and are
backed up using BackupExec 9, 10 and 11. On all three the NTbackup also
fails. This problem in intermittent but happens more often than not.

Did you ever find a solution to this?

 

[Stingray]

I too have had this issue. My particular case is on our Citrix server and is
the Software key. I've contacted Veritas support and they have pointed to the
problem with NTBackup and they tell me to contact Microsoft Support to
resolve that issue. I've tried resetting the permissions on the registry and
even as the domain administrator I get the error "Registry Editor could not
set security in the key currently selected, or some of it's subkeys."

I guess I'll be calling Microsoft PSS. If I get a resolution I'll reply to
the post.

 

[Robert]

Did you ever solve this? I have the same issue

I too have had this issue. My particular case is on our Citrix server and is
the Software key. I've contacted Veritas support and they have pointed to the
problem with NTBackup and they tell me to contact Microsoft Support to
resolve that issue. I've tried resetting the permissions on the registry and
even as the domain administrator I get the error "Registry Editor could not
set security in the key currently selected, or some of it's subkeys."

I guess I'll be calling Microsoft PSS. If I get a resolution I'll reply to
the post.