Sony handcam dvd 403.....need Help please

[Natka]

hi...
windows xp pro /ser pack 2

on Christmas i get sony dvd 403 handycam ...

problem:

when i plug it in to my pc using usb port....and open windows
explorer...then ...my computer...i can see my two hard drives
,floppy,dvd drive, cd-rw drive and my
web cam ...but cant see my sony dvd-rw drive..;(
i try my son's pc and no problems , try my daughter pc no problem (it
show in windows explorer as a sony dvd-rw drive) can see sony dvd-rw
drive with out installing any sony driver in their computers

i have installed sony driver for using with their software...but any
other program cant see it..
for instance : ms movie maker recognize my video card and my web
cam...but cant see sony dvd drive .. i try two other programs and the
same story...

please help me to solve this problem..
thank you very much
natka

******Unplug your web cam then try it. What happens?******

hi...
my web cam was showed as a plug in i guess not as a drive but....
i try ..i unplug my web cam ....still the same...
i also checked my usb ports ..they work fine...
when i change the usb port with my sony cam......windows was picking
up a new hardware installed...i have small icon in start up menu
safely remove hardware...
and when i open my computer folder..i can see
A...floppy
C:drive
D:drive
E:dvd drive
F: cd-rw drive
but no sony dvd-rw drive from my handycam

thank you for your responds
regards
natka

******Check page 98 of the owner's manual.*****

hello...
i followed your recommendation......went line by line.... point by
point...
everything is in the right spot....but when i click on my computer
icon....i still cant see sony dvd-rw drive..
sony software works fine i can use it to play with my cam...but i am
limited to this program only...no other programs can recognize this
cam

thank you very much for your time
best regards
natka

 

[DL]

Did you follow installation procedure, as given in Sony bumph, I think not

 

[Natka]

Did you follow installation procedure, as given in Sony bumph, I think not

Not sure what you mean by ....bumph.....
but i did exactly what they ask in manual which came with it
and like i mention before...there is no problems in others
computers..soonest i plug in by usb port windows is picking it up and
shows as a dvd-rw drive...
in two others pc i didn't have to install any software any driver just
soonest i plug in to usb port i shows drive right a way.....
i checked my usb ports they all works good using my web cam...so it
may be something in bios?...just guess
thank you
regards
natka

 

[Cari \(MS-MVP\)]

Movie Maker can't import DVDs... you must convert the files to something
more suitable first.

See:

http://www.papajohn.org/MM2-Importing-Video-Discs.html

 

[Natka]

Movie Maker can't import DVDs... you must convert the files to something
more suitable first.

See:

http://www.papajohn.org/MM2-Importing-Video-Discs.html

i want to make it clear

i dont have a problem with ...importing.....files jpg..and mpeg from
my video camera to a hard drive....i am using sony software....

the problem is I Can NOT see my sony dvd-rw drive in my pc....
that situation limited me just to sony program...any other cant
recognize it...like i said ...
when i hook up this camera to my sons pc...no problem i can see it..
clicking on my computer..it shows as a dvd-rw drive...
thank you regards
natka