Christmas gift...a problem..:)

[Natka]

hi...
windows xp pro /ser pack 2

on Christmas i get sony dvd 403 handycam ...

problem:

when i plug it in to my pc using usb port....and open windows
explorer...then ...my computer...i can see my two hard drives and my
web cam ...but cant see my sony dvd drive..;(
i try my son pc and no problems , try my daughter pc no problem (it
show in windows explorer) can see sony dvd drive

i have installed sony driver for using with their software...but any
other program cant see it..
for instance : ms movie maker recognize my video card and my web
cam...but cant see sony dvd drive .. i try two other programs and the
same story...

please help me to solve this problem..
thank you very much
natka

 

[Julie Armstrong]

Unplug your webcam then try it. What happens?

 

[Natka]

hi...
my web cam was showed as a plug in i guess not as a drive but....
i try ..i unplug my web cam ....still the same...
i also checked my usb ports ..they work fine...
when i change the usb port with my sony cam......windows was picking
up a new hardware installed...i have small icon in start up menu
safely remove hardware...
and when i open my computer folder..i can see
A...floppy
C:drive
D:drive
E:dvd drive
F: cd-rw drive
but no sony dvd-rw drive from my handycam

thank you for your responds
regards
natka

 

[Natka]

Check page 98 of the owner's manual.

hello...
i followed your recommendation......went line by line.... point by
point...
everything is in the right spot....but when i click on my computer
icon....i still cant see sony dvd-rw drive..
sony software works fine i can use it to play with my cam...but i am
limited to this program only...no other programs can recognize this
cam

thank you very much for your time
best regards
natka

 

[Guest]

If you have removed software, this link may apply:

http://support.microsoft.com/kb/314060/en-us

If you are using TweakUI:

http://support.microsoft.com/kb/191579/en-us

 

[Natka]

On Sat, 31 Dec 2005 22:52:02 -0800, st.daniel

thank you
problem solved
best regards
natka