cd/dvd-rom won't read/burn



I'm on a dell inspiron 6000 laptop w/ a SONY DVD+-RW DW-Q58A

I was in the middle of burning a cd in itunes, and then it stopped burning,
ejected my disc, and then no longer recognized any blank discs nor anything
with data on it. I ran the diagnostics, and this is what it gave me. I have
no idea what it means or what I should do.

Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Dell Inc. Inspiron 6000
CD Driver
CD Driver DLL
LowerFilters: PxHelp20 (, drvmcdb (, sscdbhk5 (,
UpperFilters: GEARAspiWDM (,

Current user is an administrator.

Video Display Information:

Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family
Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family

Connected Device Information:

DiskDrive, FUJITSU MHV2080AH, Bus Type ATA, Bus Address [0,0]
CDROM, SONY DVD+-RW DW-Q58A, Bus Type ATA, Bus Address [0,0]

If you have multiple drives on the same IDE or SCSI bus, these drives may
interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel
chipset. If iTunes has problems recognizing CDs or hanging or crashing while
importing or burning CDs, check the support site for the manufacturer of your
computer or motherboard.

Drive is empty.

Force Optical Power Calibration before burn is turned on in the preferences.

The last failed audio CD burn had error code 4200(0x00001068). It happened
on drive D: SONY DVD+-RW DW-Q58A on CDR media at speed 16X.

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