slow shutdown

[Doug]

I am experiencing a very slow shutdown after enabling
domain logon. Any help?

reply to: (e-mail address removed)

Doug

 

[Jim Byrd]

Hi Doug - Not sure if this is your problem, but you might take a look. You
might want to check and see if you've installed Hotfix Q329170. If so, and
unless you're sure you need it, it apparently causes major slowdowns on
shutdown and should be removed. See here to decide about whether you need
this hotfix: http://support.microsoft.com/?id=329170. There's been a lot
of discussion about this in microsoft.public.win2000.general nws gp at
various times in the past. If you decide to remove it, go to your Control
Panel|Add/Remove Programs and see if Q329170 is listed as installed and, if
so, remove it. If you decide that you do need to keep it, an alternative
that's been proposed that will allow you to be able to exit normally even
with the hotfix is to run "net stop spooler" (without the quotes) from a
cmd window before shutdown. You might want to consider adding that to a
logout script that stops the spooler at shutdown, and kept the hotfix in
that case. (I've verified that this works, BTW.)

MS has a fix available if you phone them. See:
http://support.microsoft.com/default.aspx?scid=kb;en-us;814770


plus (Courtesy of Steve Parry)

start > run > gpedit.msc > Computer Configuration> Administrative Template
System > Logon > Maximum retries to unload and update user profile ... set
enabled and to say 5 ... default if not configured is 60!!

and then (added by me) set waittokillservicetimeout at

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control

to 5000 ms instead of the default 20000.

(I can verify that these last two make a HUGH difference in shutdown times.)

One last area to check. Unless you actually use them, it has been reported
that unchecking Enable Offline Files in Folder Options|Offline Files tab
substantially decreases the shutdown time (presumtively by eliminating the
"Synchronize all offline files" step).


--
Please respond in the same thread.
Regards, Jim Byrd, MS-MVP



In

 

[Steve Parry [MVP]]

In

Hi Doug - Not sure if this is your problem, but you might take a
look. You might want to check and see if you've installed Hotfix
Q329170. If so, and unless you're sure you need it, it apparently
causes major slowdowns on shutdown and should be removed. See here
to decide about whether you need this hotfix:
http://support.microsoft.com/?id=329170. There's been a lot of
discussion about this in microsoft.public.win2000.general nws gp at
various times in the past. If you decide to remove it, go to your
Control Panel|Add/Remove Programs and see if Q329170 is listed as
installed and, if so, remove it. If you decide that you do need to
keep it, an alternative that's been proposed that will allow you to
be able to exit normally even with the hotfix is to run "net stop
spooler" (without the quotes) from a cmd window before shutdown.
You might want to consider adding that to a logout script that stops
the spooler at shutdown, and kept the hotfix in that case. (I've
verified that this works, BTW.)

MS has a fix available if you phone them. See:
http://support.microsoft.com/default.aspx?scid=kb;en-us;814770


plus (Courtesy of Steve Parry)

start > run > gpedit.msc > Computer Configuration> Administrative
Template System > Logon > Maximum retries to unload and update user
profile ... set enabled and to say 5 ... default if not configured is
60!!

and then (added by me) set waittokillservicetimeout at

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control

to 5000 ms instead of the default 20000.

(I can verify that these last two make a HUGH difference in shutdown
times.)

One last area to check. Unless you actually use them, it has been
reported that unchecking Enable Offline Files in Folder
Options|Offline Files tab substantially decreases the shutdown time
(presumtively by eliminating the "Synchronize all offline files"
step).



In

Plus SP4 now includes Q329170 as a built in upgrade ..

--
Steve Parry

http://www.gwynfryn.co.uk

http://wrexhamseals.tripod.com

 

[Jim Byrd]

Thanks for reminding me about that, Steve - I'd forgotten it. I've
modified my post accoringly. Happy New Year!!

--
Please respond in the same thread.
Regards, Jim Byrd, MS-MVP



In

 

[Guest]

I tried all of your proposed solutions. None of them change the shutdown time.

Let me further describe the situation. My computer (IMB labtop) shutdown fine before I enabled the domain longon feature to log on to my school's server. After enabling the domain logon, whether I log on to the server or log in as the administrator to my laptop only, the problem persists. The shutdown begins in the normal fashion and the last dialogue that appears is Saving Settings. That dialogue then disappears leaving the plain teal screen and for the next 60 seconds the computer stays in that state with the hard drive being accessed the entire time.

If I disable the domain logon feature, the problem still exists. I then have to go into ConfigSafe and choose a system configuration prior to the date of enabling the domain logon feature.

Does this information help any?

 

[Jim Byrd]

Hi Doug - First, you might want to enable verbose msgs in order to get a
better handle on just what's happening during shutdown:
http://support.microsoft.com/?kbid=316243

Next, see if NVIDIA Driver Helper Service is enabled/started after
startup/domain logon in Services. If so, try disabling it or at least put
it to Manual and see if that helps.

Lastly, there won't be much new here for you I suspect, but take a look JIC:
http://support.microsoft.com/?kbid=315409

--
Please respond in the same thread.
Regards, Jim Byrd, MS-MVP



In

 

[Steve Parry [MVP]]

In

I tried all of your proposed solutions. None of them change the
shutdown time.

Let me further describe the situation. My computer (IMB labtop)
shutdown fine before I enabled the domain longon feature to log on to
my school's server. After enabling the domain logon, whether I log
on to the server or log in as the administrator to my laptop only,
the problem persists. The shutdown begins in the normal fashion and
the last dialogue that appears is Saving Settings. That dialogue
then disappears leaving the plain teal screen and for the next 60
seconds the computer stays in that state with the hard drive being
accessed the entire time.

If I disable the domain logon feature, the problem still exists. I
then have to go into ConfigSafe and choose a system configuration
prior to the date of enabling the domain logon feature.

Does this information help any?

are you using roaming profiles .. and have a large profile possibly?

--
Steve Parry

http://www.gwynfryn.co.uk

http://wrexhamseals.tripod.com

 

[John Thow]

In


are you using roaming profiles .. and have a large profile possibly?

--
Steve Parry

http://www.gwynfryn.co.uk

http://wrexhamseals.tripod.com

Another thing to look at is the application event log. If you are getting:-

"Source: Userenv
User: NT Authority System
Category: None
EventID: 1000

Windows cannot unload your registry class file. If you have a roaming
profile, your settings are not replicated. Contact your administrator.

DETAIL Access is denied. , Build number ((2195))."

at shutdown, you have a problem with hive handles not being released.

Check out http://www.citrix4ge.de/ctxsffaq/index.htm#prof


--
John Thow
an optimist is a guy/ that has never had/ much experience -
certain maxims of archie; Don Marquis.

To e-mail me, replace the DOTs in the Reply-To: address with dots!

 

[Guest]

There is nothing in the event log because this happens after the event log has stopped. In fact, it happens after everything has stopped.

During shutdown, everything performs normally and quick (getting to the "windows is shutting down" in 10 seconds) then it hangs for a minute after everything else has terminated. Just get the blank teal screen for 60 seconds witht the hard drive being accessed constantly. I have timed this and it happens after the event log has terminated.

Doug

 

[Steve Parry [MVP]]

In

There is nothing in the event log because this happens after the
event log has stopped. In fact, it happens after everything has
stopped.

During shutdown, everything performs normally and quick (getting to
the "windows is shutting down" in 10 seconds) then it hangs for a
minute after everything else has terminated. Just get the blank teal
screen for 60 seconds witht the hard drive being accessed constantly.
I have timed this and it happens after the event log has terminated.

Doug

Hi Doug

Could pagefile clearing be enabled perhaps? It is'nt as standard but can
be applied to increase security but for most users is a bit over the top
as a security requirement.

refer:

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q314834



--
Steve Parry

http://www.gwynfryn.co.uk

http://wrexhamseals.tripod.com

 

[Guest]

Steve

That did it! Shuts down in no time flat. Thanks for all the help

Doug

 

[Steve Parry [MVP]]

In

Steve,

That did it! Shuts down in no time flat. Thanks for all the help.

Doug

Wahay! ... glad to have helped thanks for the feedback.


--
Steve Parry

http://www.gwynfryn.co.uk

http://wrexhamseals.tripod.com

 

[Steve Parry [MVP]]

In

Thanks for reminding me about that, Steve - I'd forgotten it.
I've modified my post accoringly. Happy New Year!!

Hi Jim

belated Happy New Year )

--
Steve Parry

http://www.gwynfryn.co.uk

http://wrexhamseals.tripod.com