Slow Computer Response:

[Robert]

I have a Dell Dimension 8200 with XP, SP2 with AVG, A-Squared, Spybot
and Comodo with DSL connection. I haven't done anything or added
anything but today when I logged on the computer it was unusually slow
even with only (1) program running. I thought perhaps I might have
picked up a virus or malware so I ran Spybot and it came out clean. I
then checked Microsoft Updates to see if any new updates were there
but it just seemed to hang up and did nothing although the Task
Manager said it was running.

I then started to run AVG and checked to see if were any updates but
it failed each time I tried to update it. I thought maybe they have a
newer version so I deleted it from my Add/Remove program but then I
couldn't download it from the site! The pages took forever and I kept
getting errors on each page which took forever to load.

I realized I was making things worst so I did a System Restore but
when it came back up it gave me a message that the AVG Kernal could
not run although it shows AVG in the Add/Remove programs as well as
the desktop shortcut. Great, so now what am I suppose to do?

The computer still runs as slow as a snail and I can't update AVG or
even re-install it it seems.

I'm now running A-Squared which I should have done in the first
place.

I would appreciate any help or suggstions to return my computer back
to normal. I just don't get it though, when I turned it off yesterday
all was fine and now this. ughhhhh

Robert

 

[db ´¯`·.. >]

many people forget
how well windows
performs when it is
the only program
installed.

it is only after installing
this and that afterwards
that difficulties occur for
various reasons.

my suggestion is to
to do a clean boot
and see if it helps.

if it does not, then
maybe some system
files became corrupted:

http://search.microsoft.com/results.aspx?mkt=en-US&form=MSHOME&setlang=en-US&q=clean+boot

--

<)))º>·´¯`·.¸. , . .·´¯`·.. ><)))º>`·.¸¸.·´¯`·.¸.·´¯`·...¸><)))º>

..

 

[Gerry]

Robert

How much RAM memory?

Try Ctrl+Alt+Delete to select Task Manager and click the Performance
Tab. Under Commit Charge what is the Total, the Limit and the Peak?

What is your CPU processor speed?

Do you leave your computer on 24/7?

Open Disk Defragmenter and click on Analyse. Select View Report and
click on Save As and Save. Now find VolumeC.txt in your My Documents
Folder and post a copy. Do this before running Disk Defragmenter as it
is more informative.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Robert]

Robert

How much RAM memory?

Try Ctrl+Alt+Delete to select Task Manager and click the Performance
Tab. Under Commit Charge what is the Total, the Limit and the Peak?

What is your CPU processor speed?

Do you leave your computer on 24/7?

Open Disk Defragmenter and click on Analyse. Select View Report and
click on Save As and Save. Now find VolumeC.txt in your My Documents
Folder and post a copy. Do this before running Disk Defragmenter as it
is more informative.

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Hello Gerry,

I appreciate you trying to help. I was able to bring my system back to
normal yesterday or so I thought and everything seemed to be fine when
I turned it off, but today when I logged on it had the same exact
problem as it did yesterday e.g. dragging/sluggish and slow response.
I noticed this especially on eBay. In passing, I ran Spybot, A-Squared
and AVG yesterday and they found nothing.

In response to your questions:

How much RAM memory?
256MB of RAM

Try Ctrl+Alt+Delete to select Task Manager and click the Performance
Tab. Under Commit Charge what is the Total, the Limit and the Peak?

Total = 433616 (although the numbers keep changing)
Limit = 631568
Peak = 439012

What is your CPU processor speed? Pentium IV 1.80Ghz (not sure if
this is what you mean)

Do you leave your computer on 24/7? No, I don't, I shut it off after
I'm done using it.

This is the Analyze report from Disk Defragmenter:

Volume (C
Volume size = 149 GB
Cluster size = 4 KB
Used space = 19.62 GB
Free space = 129 GB
Percent free space = 86 %

Volume fragmentation
Total fragmentation = 15 %
File fragmentation = 30 %
Free space fragmentation = 0 %

File fragmentation
Total files = 179,066
Average file size = 196 KB
Total fragmented files = 9,733
Total excess fragments = 53,095
Average fragments per file = 1.29

Pagefile fragmentation
Pagefile size = 384 MB
Total fragments = 1

Folder fragmentation
Total folders = 6,851
Fragmented folders = 218
Excess folder fragments = 1,592

Master File Table (MFT) fragmentation
Total MFT size = 199 MB
MFT record count = 186,283
Percent MFT in use = 91 %
Total MFT fragments = 4

--------------------------------------------------------------------------------
Fragments File Size Most fragmented files
557 36 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1232\A0199111.exe
556 36 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1232\A0199985.exe
556 36 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1217\A0195424.rbf
369 23 MB \WINDOWS\SYSTEM32\CONFIG\SOFTWARE
344 536 MB \Program Files\LucasArts\Star Wars
Jedi Knight Jedi Academy\GameData\base\assets0.pk3
338 1 KB \WINDOWS\SYSTEM32\CONFIG\SYSTEM.LOG
333 101 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1237\A0201838.msi
299 19 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1232\A0199978.exe
299 19 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1232\A0199104.exe
299 19 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1217\A0195431.rbf
294 21 MB \Documents and Settings\Robert Donnelly
\Local Settings\Temporary Internet Files\Content.IE5\CPE5QS5Y
\get_video[2]
278 17 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1242\A0204430.exe
244 19 MB \Documents and Settings\Robert Donnelly
\Local Settings\Temporary Internet Files
\Content.IE5\2456KZN8\get_video[1]
228 23 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1270\snapshot
\_REGISTRY_MACHINE_SOFTWARE
219 30 MB \Documents and Settings\Robert Donnelly
\Local Settings\Temporary Internet Files\Content.IE5\3EZQ366E
\avg75free_516a1225[1].exe
215 14 MB \Documents and Settings\Robert Donnelly
\Local Settings\Temporary Internet Files\Content.IE5\3EZQ366E
\get_video[7]
215 101 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1222\A0196739.msi
196 101 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1223\A0197847.msi
194 101 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1221\A0196735.msi
191 103 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1236\A0201330.msi
183 101 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1235\A0201027.msi
181 13 MB \Documents and Settings\Robert Donnelly
\Local Settings\Temporary Internet Files\Content.IE5\BSEIMF7N
\get_video[5]
169 13 MB \Documents and Settings\Robert Donnelly
\Local Settings\Temporary Internet Files\Content.IE5\L573ECWG
\get_video[4]
162 12 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1240\A0203454.rbf
151 10 MB \Documents and Settings\Robert Donnelly
\Local Settings\Temporary Internet Files\Content.IE5\2AC8KX1X
\milfload[1].wmv
151 11 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1240\A0203475.rbf
147 11 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1258\snapshot
\_REGISTRY_USER_NTUSER_S-1-5-21-1426590395-953129233-1774555873-1007
138 11 MB \Documents and Settings\Robert Donnelly
\Local Settings\Temporary Internet Files\Content.IE5\P6RQ48RN
\get_video[1]
131 8 MB \WINDOWS\SYSTEM32\CONFIG\SYSTEM



I would appreciate it if you could give me any insight as to what may
be going on and what I can do to bring the system back to where it
was. The odd thing is that some pages load as before like my home page
but others seem to take forever e.g. clicking on an eBay item. This
has never happened before which is why I'm concerned.

Robert

 

[Unknown]

Try running disk cleanup.

Robert

How much RAM memory?

Try Ctrl+Alt+Delete to select Task Manager and click the Performance
Tab. Under Commit Charge what is the Total, the Limit and the Peak?

What is your CPU processor speed?

Do you leave your computer on 24/7?

Open Disk Defragmenter and click on Analyse. Select View Report and
click on Save As and Save. Now find VolumeC.txt in your My Documents
Folder and post a copy. Do this before running Disk Defragmenter as it
is more informative.

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Hello Gerry,

I appreciate you trying to help. I was able to bring my system back to
normal yesterday or so I thought and everything seemed to be fine when
I turned it off, but today when I logged on it had the same exact
problem as it did yesterday e.g. dragging/sluggish and slow response.
I noticed this especially on eBay. In passing, I ran Spybot, A-Squared
and AVG yesterday and they found nothing.

In response to your questions:

How much RAM memory?
256MB of RAM

Try Ctrl+Alt+Delete to select Task Manager and click the Performance
Tab. Under Commit Charge what is the Total, the Limit and the Peak?

Total = 433616 (although the numbers keep changing)
Limit = 631568
Peak = 439012

What is your CPU processor speed? Pentium IV 1.80Ghz (not sure if
this is what you mean)

Do you leave your computer on 24/7? No, I don't, I shut it off after
I'm done using it.

This is the Analyze report from Disk Defragmenter:

Volume (C
Volume size = 149 GB
Cluster size = 4 KB
Used space = 19.62 GB
Free space = 129 GB
Percent free space = 86 %

Volume fragmentation
Total fragmentation = 15 %
File fragmentation = 30 %
Free space fragmentation = 0 %

File fragmentation
Total files = 179,066
Average file size = 196 KB
Total fragmented files = 9,733
Total excess fragments = 53,095
Average fragments per file = 1.29

Pagefile fragmentation
Pagefile size = 384 MB
Total fragments = 1

Folder fragmentation
Total folders = 6,851
Fragmented folders = 218
Excess folder fragments = 1,592

Master File Table (MFT) fragmentation
Total MFT size = 199 MB
MFT record count = 186,283
Percent MFT in use = 91 %
Total MFT fragments = 4

--------------------------------------------------------------------------------
Fragments File Size Most fragmented files
557 36 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1232\A0199111.exe
556 36 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1232\A0199985.exe
556 36 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1217\A0195424.rbf
369 23 MB \WINDOWS\SYSTEM32\CONFIG\SOFTWARE
344 536 MB \Program Files\LucasArts\Star Wars
Jedi Knight Jedi Academy\GameData\base\assets0.pk3
338 1 KB \WINDOWS\SYSTEM32\CONFIG\SYSTEM.LOG
333 101 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1237\A0201838.msi
299 19 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1232\A0199978.exe
299 19 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1232\A0199104.exe
299 19 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1217\A0195431.rbf
294 21 MB \Documents and Settings\Robert Donnelly
\Local Settings\Temporary Internet Files\Content.IE5\CPE5QS5Y
\get_video[2]
278 17 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1242\A0204430.exe
244 19 MB \Documents and Settings\Robert Donnelly
\Local Settings\Temporary Internet Files
\Content.IE5\2456KZN8\get_video[1]
228 23 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1270\snapshot
\_REGISTRY_MACHINE_SOFTWARE
219 30 MB \Documents and Settings\Robert Donnelly
\Local Settings\Temporary Internet Files\Content.IE5\3EZQ366E
\avg75free_516a1225[1].exe
215 14 MB \Documents and Settings\Robert Donnelly
\Local Settings\Temporary Internet Files\Content.IE5\3EZQ366E
\get_video[7]
215 101 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1222\A0196739.msi
196 101 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1223\A0197847.msi
194 101 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1221\A0196735.msi
191 103 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1236\A0201330.msi
183 101 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1235\A0201027.msi
181 13 MB \Documents and Settings\Robert Donnelly
\Local Settings\Temporary Internet Files\Content.IE5\BSEIMF7N
\get_video[5]
169 13 MB \Documents and Settings\Robert Donnelly
\Local Settings\Temporary Internet Files\Content.IE5\L573ECWG
\get_video[4]
162 12 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1240\A0203454.rbf
151 10 MB \Documents and Settings\Robert Donnelly
\Local Settings\Temporary Internet Files\Content.IE5\2AC8KX1X
\milfload[1].wmv
151 11 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1240\A0203475.rbf
147 11 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1258\snapshot
\_REGISTRY_USER_NTUSER_S-1-5-21-1426590395-953129233-1774555873-1007
138 11 MB \Documents and Settings\Robert Donnelly
\Local Settings\Temporary Internet Files\Content.IE5\P6RQ48RN
\get_video[1]
131 8 MB \WINDOWS\SYSTEM32\CONFIG\SYSTEM



I would appreciate it if you could give me any insight as to what may
be going on and what I can do to bring the system back to where it
was. The odd thing is that some pages load as before like my home page
but others seem to take forever e.g. clicking on an eBay item. This
has never happened before which is why I'm concerned.

Robert

 

[Robert]

I've already done that and it hasn't changed anything. I'm now running
Defrag and hope it will help.

Robert

 

[Daave]

I then started to run AVG and checked to see if were any updates but
it failed each time I tried to update it. I thought maybe they have a
newer version so I deleted it from my Add/Remove program but then I
couldn't download it from the site! The pages took forever and I kept
getting errors on each page which took forever to load.

I realized I was making things worst so I did a System Restore but
when it came back up it gave me a message that the AVG Kernal could
not run although it shows AVG in the Add/Remove programs as well as
the desktop shortcut. Great, so now what am I suppose to do?

The computer still runs as slow as a snail and I can't update AVG or
even re-install it it seems.

In order to reinstall AVG, you must uninstall it first.

Have you uninstalled it (that is, *after* the System Restore)? If you
don't have the option, you might have to undo the System Restore.

Once you are sure AVG is uninstalled, then you can reinstall it. Since
there is something wrong with your connectivity, use another PC to
download the installation executable and either burn it onto a disk or
use something like a USB flash drive. Then you should be able to
reinstall it.

Make sure you are using the latest version (7.5):

http://free.grisoft.com/doc/2/

Or you may want to try Avast Free:

http://www.avast.com/eng/avast_4_home.html

An alternative is to boot off something like Ultimate Boot CD for
Windows or Knoppix:

http://www.ubcd4win.com/
http://www.knoppix.net

 

[Unknown]

You will notice a big increase in speed if you upgraded your memory to 512
megs.


I've already done that and it hasn't changed anything. I'm now running
Defrag and hope it will help.

Robert

 

[Robert]

In order to reinstall AVG, you must uninstall it first.

Have you uninstalled it (that is, *after* the System Restore)? If you
don't have the option, you might have to undo the System Restore.

Once you are sure AVG is uninstalled, then you can reinstall it. Since
there is something wrong with your connectivity, use another PC to
download the installation executable and either burn it onto a disk or
use something like a USB flash drive. Then you should be able to
reinstall it.

Make sure you are using the latest version (7.5):

http://free.grisoft.com/doc/2/

Or you may want to try Avast Free:

http://www.avast.com/eng/avast_4_home.html

An alternative is to boot off something like Ultimate Boot CD for
Windows or Knoppix:

http://www.ubcd4win.com/http://www.knoppix.net

I do have the latest version of AVG and thought I would have to
uninstall it first as well, but I was a little leary of doing so,
given the problems I'm having and thought it would give me a prompt to
uninstall first before installing but it didn't and finished
installing and seems to run fine. It automatically starts up just as
it always does.

I tried getting Avast before AVG but I couldn't find a free version.

I don't have access to another PC to do as you propose.

Robert

 

[Robert]

You will notice a big increase in speed if you upgraded your memory to 512

By upgrading my memory your speaking of RAM? So do I just buy an
additional Ram chip? Does it fit into the motherboard and how do I
know where to put it? Should I go to Newegg and are there any brands
I should look for? Price?

Thing is, the computer was working perfectly and ran just fine until a
day or so ago and now this. I don't understand why there should be
such a marked difference in perfomance when there is no virus or
malware detected.

Robert

 

[Robert]

Robert

How much RAM memory?

Try Ctrl+Alt+Delete to select Task Manager and click the Performance
Tab. Under Commit Charge what is the Total, the Limit and the Peak?

What is your CPU processor speed?

Do you leave your computer on 24/7?

Open Disk Defragmenter and click on Analyse. Select  View Report and
click on Save As and Save. Now find VolumeC.txt in your My Documents
Folder and post a copy. Do this before running Disk Defragmenter as it
is more informative.

Hope  this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Hello Gerry,

I appreciate you trying to help. I was able to bring my system back to
normal yesterday or so I thought and everything seemed to be fine when
I turned it off, but today when I logged on it had the same exact
problem as it did yesterday e.g. dragging/sluggish and slow response.
I noticed this especially on eBay. In passing, I ran Spybot, A-Squared
and AVG yesterday and they found nothing.

In response to your questions:

How much RAM memory?
256MB of RAM

Try Ctrl+Alt+Delete to select Task Manager and click the Performance
Tab. Under Commit Charge what is the Total, the Limit and the Peak?

Total = 433616 (although the numbers keep changing)
Limit = 631568
Peak = 439012

What is your CPU processor speed?  Pentium IV 1.80Ghz (not sure if
this is what you mean)

Do you leave your computer on 24/7? No, I don't, I shut it off after
I'm done using it.

This is the Analyze report from Disk Defragmenter:

Volume (C
    Volume size                                = 149 GB
    Cluster size                               = 4 KB
    Used space                                = 19.62 GB
    Free space                                = 129 GB
    Percent free space                        = 86 %

Volume fragmentation
    Total fragmentation                        = 15 %
    File fragmentation                        = 30 %
    Free space fragmentation                   = 0%

File fragmentation
    Total files                                = 179,066
    Average file size                          = 196 KB
    Total fragmented files                     =9,733
    Total excess fragments                     =53,095
    Average fragments per file                 = 1.29

Pagefile fragmentation
    Pagefile size                              = 384 MB
    Total fragments                            = 1

Folder fragmentation
    Total folders                              = 6,851
    Fragmented folders                        = 218
    Excess folder fragments                    =1,592

Master File Table (MFT) fragmentation
    Total MFT size                            = 199 MB
    MFT record count                           = 186,283
    Percent MFT in use                        = 91 %
    Total MFT fragments                        = 4

---------------------------------------------------------------------------­-----
Fragments       File Size       Most fragmented files
557             36 MB           \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1232\A0199111.exe
556             36 MB           \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1232\A0199985.exe
556             36 MB           \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1217\A0195424.rbf
369             23 MB           \WINDOWS\SYSTEM32\CONFIG\SOFTWARE
344             536 MB          \Program Files\LucasArts\Star Wars
Jedi Knight Jedi Academy\GameData\base\assets0.pk3
338             1 KB            \WINDOWS\SYSTEM32\CONFIG\SYSTEM.LOG
333             101 MB          \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1237\A0201838.msi
299             19 MB           \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1232\A0199978.exe
299             19 MB           \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1232\A0199104.exe
299             19 MB           \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1217\A0195431.rbf
294             21 MB           \Documents and Settings\Robert Donnelly
\Local Settings\Temporary Internet Files\Content.IE5\CPE5QS5Y
\get_video[2]
278             17 MB           \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1242\A0204430.exe
244             19 MB           \Documents and Settings\Robert Donnelly
\Local Settings\Temporary Internet Files
\Content.IE5\2456KZN8\get_video[1]
228             23 MB           \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1270\snapshot
\_REGISTRY_MACHINE_SOFTWARE
219             30 MB           \Documents and Settings\Robert Donnelly
\Local Settings\Temporary Internet Files\Content.IE5\3EZQ366E
\avg75free_516a1225[1].exe
215             14 MB           \Documents and Settings\Robert Donnelly
\Local Settings\Temporary Internet Files\Content.IE5\3EZQ366E
\get_video[7]
215             101 MB          \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1222\A0196739.msi
196             101 MB          \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1223\A0197847.msi
194             101 MB          \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1221\A0196735.msi
191             103 MB          \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1236\A0201330.msi
183             101 MB          \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1235\A0201027.msi
181             13 MB           \Documents and Settings\Robert Donnelly
\Local Settings\Temporary Internet Files\Content.IE5\BSEIMF7N
\get_video[5]
169             13 MB           \Documents and Settings\Robert Donnelly
\Local Settings\Temporary Internet Files\Content.IE5\L573ECWG
\get_video[4]
162             12 MB           \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1240\A0203454.rbf
151             10 MB           \Documents and Settings\Robert Donnelly
\Local Settings\Temporary Internet Files\Content.IE5\2AC8KX1X
\milfload[1].wmv
151             11 MB           \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1240\A0203475.rbf
147             11 MB           \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1258\snapshot
\_REGISTRY_USER_NTUSER_S-1-5-21-1426590395-953129233-1774555873-1007
138             11 MB           \Documents and Settings\Robert Donnelly
\Local Settings\Temporary Internet Files\Content.IE5\P6RQ48RN
\get_video[1]
131             8 MB            \WINDOWS\SYSTEM32\CONFIG\SYSTEM

I would appreciate it if you could give me any insight as to what may
be going on and what I can do to bring the system back to where it
was. The odd thing is that some pages load as before like my home page
but others seem to take forever e.g. clicking on an eBay item. This
has never happened before which is why I'm concerned.

                                                             Robert- Hide quoted text -

- Show quoted text -

This what I've done since the last post:

I've run Spybot, A-Squared, and AVG all of which found nothing.

I've run Disk Cleaner and Defrag (I have CCleaner but there are just
too many choices and don't know which to pick and not to pick)

I've re-booted (turned off completely) the system and it still acts
the same. Hotmail takes over a full minute to load and then didn't
even load the full page yet my MSN home page loads fine as before with
no waiting but just about everything else I try to do just hangs as if
there is a virus or corrupted file.

Thoughts/Comments/
Suggestions?

Robert

 

[Gerry]

Robert

You need to increase your RAM from 256 mb to at least 512 mb. It is
obvious from the Commit Charges figures that you system is reliant for
some of your activities on the pagefile. Accessing the pagefile is
slower than RAM and this will mean a less responsive computer. I would
also double or even quadruple the maximum for the pagefile from 384 mb
as you have plenty of free disk space.

To advise on adding memory we need to know more about your computer. You
need to get the right type. What isyour computer make and model. How
old is it?

This freeware programme is excellent for getting information about
your computer:Everest Home Edition (freeware)
http://www.majorgeeks.com/download4181.html

Tip: To copy select Report, Quick Report, Plain Text, highlight
required text, right click and select copy. However, whilst this is
fine for posting small amounts of information into newsgroup messages
longer reports will irritate other newsgroup subscribers.

In Everest expand Motherboard, Chipset and post the details for each
Memory slot.

Some advice on cCleaner
http://www.ccleaner.com/ccdownload.asp
http://www.ccleaner.com/

With any cleaner you need to proceed with caution. To be safe you
should create a restore point before using cCleaner. cCleaner also
offers backup before removal.

When using cCleaner think twice before checking Autocomplete Form
History under Internet Explorer. You do get a warning but this one has
irritating consequences. You may need to restore your system's
recollection of passwords after use so keep a record off computer so
that they can easily be re-entered.

Leave the Scan for Issues option alone.

A tip for Disk CleanUp. Select Start, All Programs, accessories, System
Tools, Disk CleanUp, More Options, System Restore and remove all but the
latest System Restore point. This facility is not available with
cCleaner.

You should be able to gather more information from Task Manager. With
the Processes tab open select View, Select, Columns and check the boxes
before Peak Memory Usage and Virtual Memory size. What are the figures
for the 6 processes using the largest amounts?

Please post copies of all Error and Warning Reports appearing in
the System and Application logs in Event Viewer for the last boot. No
Information Reports or Duplicates please. Indicate which also appear in
a previous boot.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer.

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Robert

How much RAM memory?

Try Ctrl+Alt+Delete to select Task Manager and click the Performance
Tab. Under Commit Charge what is the Total, the Limit and the Peak?

What is your CPU processor speed?

Do you leave your computer on 24/7?

Open Disk Defragmenter and click on Analyse. Select View Report and
click on Save As and Save. Now find VolumeC.txt in your My Documents
Folder and post a copy. Do this before running Disk Defragmenter as
it is more informative.

Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Hello Gerry,

I appreciate you trying to help. I was able to bring my system back
to normal yesterday or so I thought and everything seemed to be fine
when I turned it off, but today when I logged on it had the same
exact problem as it did yesterday e.g. dragging/sluggish and slow
response. I noticed this especially on eBay. In passing, I ran
Spybot, A-Squared and AVG yesterday and they found nothing.

In response to your questions:

How much RAM memory?
256MB of RAM

Try Ctrl+Alt+Delete to select Task Manager and click the Performance
Tab. Under Commit Charge what is the Total, the Limit and the Peak?

Total = 433616 (although the numbers keep changing)
Limit = 631568
Peak = 439012

What is your CPU processor speed? Pentium IV 1.80Ghz (not sure if
this is what you mean)

Do you leave your computer on 24/7? No, I don't, I shut it off after
I'm done using it.

This is the Analyze report from Disk Defragmenter:

Volume (C
Volume size = 149 GB
Cluster size = 4 KB
Used space = 19.62 GB
Free space = 129 GB
Percent free space = 86 %

Volume fragmentation
Total fragmentation = 15 %
File fragmentation = 30 %
Free space fragmentation = 0 %

File fragmentation
Total files = 179,066
Average file size = 196 KB
Total fragmented files = 9,733
Total excess fragments = 53,095
Average fragments per file = 1.29

Pagefile fragmentation
Pagefile size = 384 MB
Total fragments = 1

Folder fragmentation
Total folders = 6,851
Fragmented folders = 218
Excess folder fragments = 1,592

Master File Table (MFT) fragmentation
Total MFT size = 199 MB
MFT record count = 186,283
Percent MFT in use = 91 %
Total MFT fragments = 4

---------------------------------------------------------------------------­-----
Fragments File Size Most fragmented files
557 36 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1232\A0199111.exe
556 36 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1232\A0199985.exe
556 36 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1217\A0195424.rbf
369 23 MB \WINDOWS\SYSTEM32\CONFIG\SOFTWARE
344 536 MB \Program Files\LucasArts\Star Wars
Jedi Knight Jedi Academy\GameData\base\assets0.pk3
338 1 KB \WINDOWS\SYSTEM32\CONFIG\SYSTEM.LOG
333 101 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1237\A0201838.msi
299 19 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1232\A0199978.exe
299 19 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1232\A0199104.exe
299 19 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1217\A0195431.rbf
294 21 MB \Documents and Settings\Robert Donnelly
\Local Settings\Temporary Internet Files\Content.IE5\CPE5QS5Y
\get_video[2]
278 17 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1242\A0204430.exe
244 19 MB \Documents and Settings\Robert Donnelly
\Local Settings\Temporary Internet Files
\Content.IE5\2456KZN8\get_video[1]
228 23 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1270\snapshot
\_REGISTRY_MACHINE_SOFTWARE
219 30 MB \Documents and Settings\Robert Donnelly
\Local Settings\Temporary Internet Files\Content.IE5\3EZQ366E
\avg75free_516a1225[1].exe
215 14 MB \Documents and Settings\Robert Donnelly
\Local Settings\Temporary Internet Files\Content.IE5\3EZQ366E
\get_video[7]
215 101 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1222\A0196739.msi
196 101 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1223\A0197847.msi
194 101 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1221\A0196735.msi
191 103 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1236\A0201330.msi
183 101 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1235\A0201027.msi
181 13 MB \Documents and Settings\Robert Donnelly
\Local Settings\Temporary Internet Files\Content.IE5\BSEIMF7N
\get_video[5]
169 13 MB \Documents and Settings\Robert Donnelly
\Local Settings\Temporary Internet Files\Content.IE5\L573ECWG
\get_video[4]
162 12 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1240\A0203454.rbf
151 10 MB \Documents and Settings\Robert Donnelly
\Local Settings\Temporary Internet Files\Content.IE5\2AC8KX1X
\milfload[1].wmv
151 11 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1240\A0203475.rbf
147 11 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1258\snapshot
\_REGISTRY_USER_NTUSER_S-1-5-21-1426590395-953129233-1774555873-1007
138 11 MB \Documents and Settings\Robert Donnelly
\Local Settings\Temporary Internet Files\Content.IE5\P6RQ48RN
\get_video[1]
131 8 MB \WINDOWS\SYSTEM32\CONFIG\SYSTEM

I would appreciate it if you could give me any insight as to what may
be going on and what I can do to bring the system back to where it
was. The odd thing is that some pages load as before like my home
page but others seem to take forever e.g. clicking on an eBay item.
This has never happened before which is why I'm concerned.

Robert- Hide quoted text -

- Show quoted text -

This what I've done since the last post:

I've run Spybot, A-Squared, and AVG all of which found nothing.

I've run Disk Cleaner and Defrag (I have CCleaner but there are just
too many choices and don't know which to pick and not to pick)

I've re-booted (turned off completely) the system and it still acts
the same. Hotmail takes over a full minute to load and then didn't
even load the full page yet my MSN home page loads fine as before with
no waiting but just about everything else I try to do just hangs as if
there is a virus or corrupted file.

Thoughts/Comments/
Suggestions?

Robert

 

[Daave]

In order to reinstall AVG, you must uninstall it first.

Have you uninstalled it (that is, *after* the System Restore)? If you
don't have the option, you might have to undo the System Restore.

Once you are sure AVG is uninstalled, then you can reinstall it. Since
there is something wrong with your connectivity, use another PC to
download the installation executable and either burn it onto a disk or
use something like a USB flash drive. Then you should be able to
reinstall it.

Make sure you are using the latest version (7.5):

http://free.grisoft.com/doc/2/

Or you may want to try Avast Free:

http://www.avast.com/eng/avast_4_home.html

An alternative is to boot off something like Ultimate Boot CD for
Windows or Knoppix:

http://www.ubcd4win.com/http://www.knoppix.net

I do have the latest version of AVG and thought I would have to
uninstall it first as well, but I was a little leary of doing so,
given the problems I'm having and thought it would give me a prompt to
uninstall first before installing but it didn't and finished
installing and seems to run fine. It automatically starts up just as
it always does.

I tried getting Avast before AVG but I couldn't find a free version.

I don't have access to another PC to do as you propose.

Since you have AVG, did you boot off your AVG rescue disk?

The link I gave you *is* to the free version of Avast! Maybe this link
will work better:

http://www.avast.com/eng/download-avast-home.html

Have you tried any online scans? Try:

http://housecall.trendmicro.com/

http://security.symantec.com/

http://www.kaspersky.com/virusscanner

If you still think you have undetected malware, one final suggestion is
to run HijackThis. Download it from:

http://www.spywareinfo.com/~merijn/programs.php

and post the log to an appropriate forum, such as:

http://www.bleepingcomputer.com/forums/forum22.html

Here's a helpful tutorial:

http://www.bleepingcomputer.com/tutorials/tutorial42.html

 

[Unknown]

Go to www.crucial.com and you can get all the info there, including memory
type, maximum
for your system etc. etc.

You will notice a big increase in speed if you upgraded your memory to 512

By upgrading my memory your speaking of RAM? So do I just buy an
additional Ram chip? Does it fit into the motherboard and how do I
know where to put it? Should I go to Newegg and are there any brands
I should look for? Price?

Thing is, the computer was working perfectly and ran just fine until a
day or so ago and now this. I don't understand why there should be
such a marked difference in perfomance when there is no virus or
malware detected.

Robert

 

[Robert]

Robert

You need to increase your RAM from 256 mb to at least 512 mb. It is
obvious from the Commit Charges figures that you system is reliant for
some of your activities on the pagefile. Accessing the pagefile is
slower than RAM and this will mean a less responsive computer. I would
also double or even quadruple the maximum for the pagefile from 384 mb
as you have plenty of free disk space.

To advise on adding memory we need to know more about your computer. You
need to get the right type. What isyour computer make and model. How
old is it?

This freeware programme is excellent for getting information about
your computer:Everest Home Edition (freeware)http://www.majorgeeks.com/download4181.html

Tip: To copy select Report, Quick Report, Plain Text, highlight
required text, right click and select copy. However, whilst this is
fine for posting small amounts of information into newsgroup messages
longer reports will irritate other newsgroup subscribers.

In Everest expand Motherboard, Chipset and post the details for each
Memory slot.

Some advice on cCleanerhttp://www.ccleaner.com/ccdownload.asphttp://www.ccleaner.com/

With any cleaner you need to proceed with caution. To be safe you
should create a restore point before using cCleaner. cCleaner also
offers backup before removal.

When using cCleaner think twice before checking Autocomplete Form
History under Internet Explorer. You do get a warning but this one has
irritating consequences. You may need to restore your system's
recollection of passwords after use so keep a record off computer so
that they can easily be re-entered.

Leave the Scan for Issues option alone.

A tip for Disk CleanUp. Select Start, All Programs, accessories, System
Tools, Disk CleanUp, More Options, System Restore and remove all but the
latest System Restore point. This facility is not available with
cCleaner.

You should be able to gather more information from Task Manager. With
the Processes tab open select View, Select, Columns and check the boxes
before Peak Memory Usage and Virtual Memory size. What are the figures
for the 6 processes using the largest amounts?

Please post copies of all Error and Warning Reports appearing in
the System and Application logs in Event Viewer for the last boot. No
Information Reports or Duplicates please. Indicate which also appear in
a previous boot.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer.

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Robert
How much RAM memory?
Try Ctrl+Alt+Delete to select Task Manager and click the Performance
Tab. Under Commit Charge what is the Total, the Limit and the Peak?
What is your CPU processor speed?
Do you leave your computer on 24/7?
Open Disk Defragmenter and click on Analyse. Select View Report and
click on Save As and Save. Now find VolumeC.txt in your My Documents
Folder and post a copy. Do this before running Disk Defragmenter as
it is more informative.
--
Hope this helps.
Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
Hello Gerry,
I appreciate you trying to help. I was able to bring my system back
to normal yesterday or so I thought and everything seemed to be fine
when I turned it off, but today when I logged on it had the same
exact problem as it did yesterday e.g. dragging/sluggish and slow
response. I noticed this especially on eBay. In passing, I ran
Spybot, A-Squared and AVG yesterday and they found nothing.
In response to your questions:
How much RAM memory?
256MB of RAM
Try Ctrl+Alt+Delete to select Task Manager and click the Performance
Tab. Under Commit Charge what is the Total, the Limit and the Peak?
Total = 433616 (although the numbers keep changing)
Limit = 631568
Peak = 439012
What is your CPU processor speed? Pentium IV 1.80Ghz (not sure if
this is what you mean)
Do you leave your computer on 24/7? No, I don't, I shut it off after
I'm done using it.
This is the Analyze report from Disk Defragmenter:
Volume (C
Volume size = 149 GB
Cluster size = 4 KB
Used space = 19.62 GB
Free space = 129 GB
Percent free space = 86 %
Volume fragmentation
Total fragmentation = 15 %
File fragmentation = 30 %
Free space fragmentation = 0 %
File fragmentation
Total files = 179,066
Average file size = 196 KB
Total fragmented files = 9,733
Total excess fragments = 53,095
Average fragments per file = 1.29
Pagefile fragmentation
Pagefile size = 384 MB
Total fragments = 1
Folder fragmentation
Total folders = 6,851
Fragmented folders = 218
Excess folder fragments = 1,592
Master File Table (MFT) fragmentation
Total MFT size = 199 MB
MFT record count = 186,283
Percent MFT in use = 91 %
Total MFT fragments = 4
----------------------------------------------------------------------------------
Fragments File Size Most fragmented files
557 36 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1232\A0199111.exe
556 36 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1232\A0199985.exe
556 36 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1217\A0195424.rbf
369 23 MB \WINDOWS\SYSTEM32\CONFIG\SOFTWARE
344 536 MB \Program Files\LucasArts\Star Wars
Jedi Knight Jedi Academy\GameData\base\assets0.pk3
338 1 KB \WINDOWS\SYSTEM32\CONFIG\SYSTEM.LOG
333 101 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1237\A0201838.msi
299 19 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1232\A0199978.exe
299 19 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1232\A0199104.exe
299 19 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1217\A0195431.rbf
294 21 MB \Documents and Settings\Robert Donnelly
\Local Settings\Temporary Internet Files\Content.IE5\CPE5QS5Y
\get_video[2]
278 17 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1242\A0204430.exe
244 19 MB \Documents and Settings\Robert Donnelly
\Local Settings\Temporary Internet Files
\Content.IE5\2456KZN8\get_video[1]
228 23 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1270\snapshot
\_REGISTRY_MACHINE_SOFTWARE
219 30 MB \Documents and Settings\Robert Donnelly
\Local Settings\Temporary Internet Files\Content.IE5\3EZQ366E
\avg75free_516a1225[1].exe
215 14 MB \Documents and Settings\Robert Donnelly
\Local Settings\Temporary Internet Files\Content.IE5\3EZQ366E
\get_video[7]
215 101 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1222\A0196739.msi
196 101 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1223\A0197847.msi
194 101 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1221\A0196735.msi
191 103 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1236\A0201330.msi
183 101 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1235\A0201027.msi
181 13 MB \Documents and Settings\Robert Donnelly
\Local Settings\Temporary Internet Files\Content.IE5\BSEIMF7N
\get_video[5]
169 13 MB \Documents and Settings\Robert Donnelly
\Local Settings\Temporary Internet Files\Content.IE5\L573ECWG
\get_video[4]
162 12 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1240\A0203454.rbf
151 10 MB \Documents and Settings\Robert Donnelly
\Local Settings\Temporary Internet Files\Content.IE5\2AC8KX1X
\milfload[1].wmv
151 11 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1240\A0203475.rbf
147 11 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1258\snapshot
\_REGISTRY_USER_NTUSER_S-1-5-21-1426590395-953129233-1774555873-1007
138 11 MB \Documents and Settings\Robert Donnelly
\Local Settings\Temporary Internet Files\Content.IE5\P6RQ48RN
\get_video[1]
131 8 MB \WINDOWS\SYSTEM32\CONFIG\SYSTEM
I would appreciate it if you could give me any insight as to what may
be going on and what I can do to bring the system back to where it
was. The odd thing is that some pages load as before like my home
page but others seem to take forever e.g. clicking on an eBay item.
This has never happened before which is why I'm concerned.
Robert- Hide quoted text -
- Show quoted text -

This what I've done since the last post:

I've run Spybot, A-Squared, and AVG all of which found nothing.

I've run Disk Cleaner and Defrag (I have CCleaner but there are just
too many choices and don't know which to pick and not to pick)

I've re-booted (turned off completely) the system and it still acts
the same. Hotmail takes over a full minute to load and then didn't
even load the full page yet my MSN home page loads fine as before with
no waiting but just about everything else I try to do just hangs as if
there is a virus or corrupted file.

...

read more >>- Hide quoted text -

- Show quoted text -

Hi Gerry,

You sure have given me allot of information, I'm not totally computer
illiterate but at the same time there is much I don't understand so
please bear with me. I do apologize for the previous long response but
I thought that is what you requested?

In response to your suggestion; how do I increase my pagefile?

To advise on adding memory we need to know more about your computer.
You
need to get the right type. What is your computer make and model. How
old is it?

I have a 2002 Dell Dimension 8200 Pentium IV CPU 1.80 Ghz, 1.79Ghz,
256 MB of RAM with Service Pak2. I recently upgraded my hardrive to a
Seagate 160GB Hard Drive, and replaced my old CD-ROM with a LG DVD/RW
Drive.

I downloaded Everest and I don't know if I'm doing this right. I
expanded the Motherboard >Chipset and here are the results for the
Memory Slots:

Dram Slot#1 128MB (PC800 RDRAM)
Dram Slot#2 128MB (PC800 RDRAM)

The 6 figures in Task Manager using the largest amounts are as
follows:

Mem usage Peak
Mem Usage VM Size

iexplore.exe - 31,076k 50,808k 40,452k
iexplore.exe - 25,892k 49,680k 41,596k
WINDWORD.EXE 29,780k 63,504k 49,928k
explorer.exe 8,448k 25,172k 17,052k
Msnmsgr.exe 6,644k
20,516k 14,628k
Svchost 6,756k 17,076k 13,652k
ImageX 3,316k 19,520k 9,948k


These warning and errors occurred on 1-7-2008.

WARNING: Windows saved registry while an application or service was
still using the registry during logoff. The memory used by the user's
registry has not been freed. The registry will be unloaded when it is
no longer in use.

This is often caused by services running as a user account, try
configuring the services to run in either the LocalService or
NetworkService account.



ERROR: (previous error) Fault Bucket 02050800
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 30 32 30 35 30 38 30 30 02050800
0010: 0d 0a ..

ERROR: (previous error) Hanging application ImageX.exe version
1.0.0.1, hang module hungapp,version 0.0.0.0, hang address
0x00000000.

0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 49 6d 61 67 65 58 ImageX

ERROR: 2008-01-07 15:47:33,750 D8WPC311 [001496:001508]ERROR 000
AVG7.AM service module run failed: Error 0x80040154

ERROR: Fault Bucket 551330672
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 35 35 31 33 33 30 36 37 55133067
0010: 32 0d 0a 2..

ERROR: (previous error)Hanging application iexplore.exe, version
7.0.6000.16574, hang module hungapp, version 0.0.0.0, hung address
0x00000000 0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 69 65 78 70 6c 6f iexplo



Robert

 

[Robert]

I do have the latest version of AVG and thought I would have to
uninstall it first as well, but I was a little leary of doing so,
given the problems I'm having and thought it would give me a prompt to
uninstall first before installing but it didn't and finished
installing and seems to run fine. It automatically starts up just as
it always does.

I tried getting Avast before AVG but I couldn't find a free version.

I don't have access to another PC to do as you propose.

Since you have AVG, did you boot off your AVG rescue disk?

The link I gave you *is* to the free version of Avast! Maybe this link
will work better:

http://www.avast.com/eng/download-avast-home.html

Have you tried any online scans?  Try:

http://housecall.trendmicro.com/

http://security.symantec.com/

http://www.kaspersky.com/virusscanner

If you still think you have undetected malware, one final suggestion is
to run HijackThis. Download it from:

http://www.spywareinfo.com/~merijn/programs.php

and post the log to an appropriate forum, such as:

http://www.bleepingcomputer.com/forums/forum22.html

Here's a helpful tutorial:

http://www.bleepingcomputer.com/tutorials/tutorial42.html- Hide quoted text -

- Show quoted text -

I appreciate your help and suggestions but I've downloaded so much
that I don't even know what some things on my computer are for
anymore. I use to have Norton and finally got rid of it as it was a
resource hog and caused nothing but problems and there is no way I
will use any of their products again. Since having AVG, Spybot, A-
Squared and Comodo I am very happy with them and they came highly
recommended and I don't think the problem lies there. The computer
just 'seems' like its infected but I don;t actually believe it is. The
system has be great until recently although when I upgraded my hard
drive it wasn't as easy as some make it sound so I might have had an
issue then that is now coming to light even though its been several
weeks. I think perhaps maybe a file was corrupted in some way.


Robert

 

[Robert]

Robert

You need to increase your RAM from 256 mb to at least 512 mb. It is
obvious from the Commit Charges figures that you system is reliant for
some of your activities on the pagefile. Accessing the pagefile is
slower than RAM and this will mean a less responsive computer. I would
also double or even quadruple the maximum for the pagefile from 384 mb
as you have plenty of free disk space.

To advise on adding memory we need to know more about your computer. You
need to get the right type. What isyour computer  make and model. How
old is it?

This freeware programme is excellent for getting information about
your computer:Everest Home Edition (freeware)http://www.majorgeeks.com/download4181.html

Tip: To copy select Report, Quick Report, Plain Text, highlight
required text, right click and select copy. However, whilst this is
fine for posting small amounts of information into newsgroup messages
longer reports will irritate other newsgroup subscribers.

In Everest expand Motherboard, Chipset and post the details for each
Memory slot.

Some advice on cCleanerhttp://www.ccleaner.com/ccdownload.asphttp://www.ccleaner.com/

With any cleaner you need to proceed with caution. To be safe you
should create a restore point before using cCleaner. cCleaner also
offers backup before removal.

When using cCleaner think twice before checking Autocomplete Form
History under Internet Explorer. You do get a warning but this one has
irritating consequences. You may need to restore your system's
recollection of passwords after use so keep a record off computer so
that they can easily be re-entered.

Leave the Scan for Issues option alone.

A tip for Disk CleanUp. Select Start, All Programs, accessories, System
Tools, Disk CleanUp, More Options, System Restore and remove all but the
latest System Restore point. This facility is not available with
cCleaner.

You should be able to gather more information from Task Manager. With
the Processes tab open select View, Select, Columns and check the boxes
before Peak Memory Usage and Virtual Memory size. What are the figures
for the 6 processes using the largest amounts?

Please post copies of all Error and Warning Reports appearing in
the System and Application logs in Event Viewer for the last boot. No
Information Reports or Duplicates please. Indicate which also appear in
a previous boot.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer.

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.

--

Hope  this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Robert
How much RAM memory?
Try Ctrl+Alt+Delete to select Task Manager and click the Performance
Tab. Under Commit Charge what is the Total, the Limit and the Peak?
What is your CPU processor speed?
Do you leave your computer on 24/7?
Open Disk Defragmenter and click on Analyse. Select View Report and
click on Save As and Save. Now find VolumeC.txt in your My Documents
Folder and post a copy. Do this before running Disk Defragmenter as
it is more informative.
--
Hope this helps.
Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
Hello Gerry,
I appreciate you trying to help. I was able to bring my system back
to normal yesterday or so I thought and everything seemed to be fine
when I turned it off, but today when I logged on it had the same
exact problem as it did yesterday e.g. dragging/sluggish and slow
response. I noticed this especially on eBay. In passing, I ran
Spybot, A-Squared and AVG yesterday and they found nothing.
In response to your questions:
How much RAM memory?
256MB of RAM
Try Ctrl+Alt+Delete to select Task Manager and click the Performance
Tab. Under Commit Charge what is the Total, the Limit and the Peak?
Total = 433616 (although the numbers keep changing)
Limit = 631568
Peak = 439012
What is your CPU processor speed? Pentium IV 1.80Ghz (not sure if
this is what you mean)
Do you leave your computer on 24/7? No, I don't, I shut it off after
I'm done using it.
This is the Analyze report from Disk Defragmenter:
Volume (C
Volume size = 149 GB
Cluster size = 4 KB
Used space = 19.62 GB
Free space = 129 GB
Percent free space = 86 %
Volume fragmentation
Total fragmentation = 15 %
File fragmentation = 30 %
Free space fragmentation = 0 %
File fragmentation
Total files = 179,066
Average file size = 196 KB
Total fragmented files = 9,733
Total excess fragments = 53,095
Average fragments per file = 1.29
Pagefile fragmentation
Pagefile size = 384 MB
Total fragments = 1
Folder fragmentation
Total folders = 6,851
Fragmented folders = 218
Excess folder fragments = 1,592
Master File Table (MFT) fragmentation
Total MFT size = 199 MB
MFT record count = 186,283
Percent MFT in use = 91 %
Total MFT fragments = 4
---------------------------------------------------------------------------­­-----
Fragments File Size Most fragmented files
557 36 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1232\A0199111.exe
556 36 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1232\A0199985.exe
556 36 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1217\A0195424.rbf
369 23 MB \WINDOWS\SYSTEM32\CONFIG\SOFTWARE
344 536 MB \Program Files\LucasArts\Star Wars
Jedi Knight Jedi Academy\GameData\base\assets0.pk3
338 1 KB \WINDOWS\SYSTEM32\CONFIG\SYSTEM.LOG
333 101 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1237\A0201838.msi
299 19 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1232\A0199978.exe
299 19 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1232\A0199104.exe
299 19 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1217\A0195431.rbf
294 21 MB \Documents and Settings\Robert Donnelly
\Local Settings\Temporary Internet Files\Content.IE5\CPE5QS5Y
\get_video[2]
278 17 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1242\A0204430.exe
244 19 MB \Documents and Settings\Robert Donnelly
\Local Settings\Temporary Internet Files
\Content.IE5\2456KZN8\get_video[1]
228 23 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1270\snapshot
\_REGISTRY_MACHINE_SOFTWARE
219 30 MB \Documents and Settings\Robert Donnelly
\Local Settings\Temporary Internet Files\Content.IE5\3EZQ366E
\avg75free_516a1225[1].exe
215 14 MB \Documents and Settings\Robert Donnelly
\Local Settings\Temporary Internet Files\Content.IE5\3EZQ366E
\get_video[7]
215 101 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1222\A0196739.msi
196 101 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1223\A0197847.msi
194 101 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1221\A0196735.msi
191 103 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1236\A0201330.msi
183 101 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1235\A0201027.msi
181 13 MB \Documents and Settings\Robert Donnelly
\Local Settings\Temporary Internet Files\Content.IE5\BSEIMF7N
\get_video[5]
169 13 MB \Documents and Settings\Robert Donnelly
\Local Settings\Temporary Internet Files\Content.IE5\L573ECWG
\get_video[4]
162 12 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1240\A0203454.rbf
151 10 MB \Documents and Settings\Robert Donnelly
\Local Settings\Temporary Internet Files\Content.IE5\2AC8KX1X
\milfload[1].wmv
151 11 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1240\A0203475.rbf
147 11 MB \System Volume Information
\_restore{31414675-6CBE-4639-8F67-8C2E395D7683}\RP1258\snapshot
\_REGISTRY_USER_NTUSER_S-1-5-21-1426590395-953129233-1774555873-1007
138 11 MB \Documents and Settings\Robert Donnelly
\Local Settings\Temporary Internet Files\Content.IE5\P6RQ48RN
\get_video[1]
131 8 MB \WINDOWS\SYSTEM32\CONFIG\SYSTEM
I would appreciate it if you could give me any insight as to what may
be going on and what I can do to bring the system back to where it
was. The odd thing is that some pages load as before like my home
page but others seem to take forever e.g. clicking on an eBay item.
This has never happened before which is why I'm concerned.
Robert- Hide quoted text -
- Show quoted text -

This what I've done since the last post:

I've run Spybot, A-Squared, and AVG all of which found nothing.

I've run Disk Cleaner and Defrag (I have CCleaner but there are just
too many choices and don't know which to pick and not to pick)

I've re-booted (turned off completely) the system and it still acts
the same. Hotmail takes over a full minute to load and then didn't
even load the full page yet my MSN home page loads fine as before with
no waiting but just about everything else I try to do just hangs as if
there is a virus or corrupted file.

...

read more »- Hide quoted text -

- Show quoted text -

I don't know why but my reply to you didn't send as usual so you have
to click Read More to see it.

Robert

 

[Robert]

Robert

You need to increase your RAM from 256 mb to at least 512 mb. It is
obvious from the Commit Charges figures that you system is reliant for
some of your activities on the pagefile. Accessing the pagefile is
slower than RAM and this will mean a less responsive computer. I would
also double or even quadruple the maximum for the pagefile from 384 mb
as you have plenty of free disk space.

To advise on adding memory we need to know more about your computer. You
need to get the right type. What isyour computer  make and model. How
old is it?

This freeware programme is excellent for getting information about
your computer:Everest Home Edition (freeware)http://www.majorgeeks.com/download4181.html

Tip: To copy select Report, Quick Report, Plain Text, highlight
required text, right click and select copy. However, whilst this is
fine for posting small amounts of information into newsgroup messages
longer reports will irritate other newsgroup subscribers.

In Everest expand Motherboard, Chipset and post the details for each
Memory slot.

Some advice on cCleanerhttp://www.ccleaner.com/ccdownload.asphttp://www.ccleaner.com/

With any cleaner you need to proceed with caution. To be safe you
should create a restore point before using cCleaner. cCleaner also
offers backup before removal.

When using cCleaner think twice before checking Autocomplete Form
History under Internet Explorer. You do get a warning but this one has
irritating consequences. You may need to restore your system's
recollection of passwords after use so keep a record off computer so
that they can easily be re-entered.

Leave the Scan for Issues option alone.

A tip for Disk CleanUp. Select Start, All Programs, accessories, System
Tools, Disk CleanUp, More Options, System Restore and remove all but the
latest System Restore point. This facility is not available with
cCleaner.

You should be able to gather more information from Task Manager. With
the Processes tab open select View, Select, Columns and check the boxes
before Peak Memory Usage and Virtual Memory size. What are the figures
for the 6 processes using the largest amounts?

Please post copies of all Error and Warning Reports appearing in
the System and Application logs in Event Viewer for the last boot. No
Information Reports or Duplicates please. Indicate which also appear in
a previous boot.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer.

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.

--

Hope  this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

I just thought that I would make this further observation that in the
morning the computer was slow, dragging and sluggish and now in the
evening it's just as fast as it usually is. Strange.....


Robert

 

[Daave]

I appreciate your help and suggestions but I've downloaded so much
that I don't even know what some things on my computer are for
anymore. I use to have Norton and finally got rid of it as it was a
resource hog and caused nothing but problems and there is no way I
will use any of their products again. Since having AVG, Spybot, A-
Squared and Comodo I am very happy with them and they came highly
recommended and I don't think the problem lies there. The computer
just 'seems' like its infected but I don;t actually believe it is. The
system has be great until recently although when I upgraded my hard
drive it wasn't as easy as some make it sound so I might have had an
issue then that is now coming to light even though its been several
weeks. I think perhaps maybe a file was corrupted in some way.

Since you haven't ruled out malware 100%, for all we know, your PC has
become part of the botnet, spewing forth spam without your knowledge
(and obviously causing slowdowns for you). You may want to reconsider
your decision not to follow my advice above.

I noted elsewhere that you have little memory and your PC (as it is
currently running) needs double the amount. I also noted your PC is old
and the memory will not be affordable:

http://www.crucial.com/store/listparts.aspx?mfr=Dell&model=Dimension+8200+Series+(400MHz+FSB)

You may as well back up your all data and spring for a new PC. There are
many below $500 (even ones with XP if you would rather not run Vista).

If you'd like to tinker instead with what you currently have (in order
to make the most of your 256 MB of RAM and rely on your pagefile less
than you currently are), then use msconfig to see which
programs/processes your PC automatically loads at startup. Then use
these sites to research what you don't need:

http://www.pacs-portal.co.uk/startup_content.php#THE_PROGRAMS

http://www.bleepingcomputer.com/startups/

This one is good to have bookmarked, too:

http://www.answersthatwork.com/Tasklist_pages/tasklist.htm

But, you may as well get a new rig. Good luck.

 

[Gerry]

Robert

Adding Memory:
http://support.dell.com/support/edocs/systems/dim8200/replace.htm#1101964

http://support.dell.com/support/edocs/systems/dim8200/specs.htm#1102365

You should contact Dell in the first instance for additional memory or
as mentioned Crucial if Dell cannot help. The site above is the US site
but you should contact Dell in the country where you are if it is not
the US. You may not find additional memory is expensive. You have 4
memory slots so the maximum you can have is 4 x 512 mb. You need to get
the specific RAM for the machine. i.e. PC800 RDRAM.

Until you have added RAM you should minimise multi-tasking as this will
push the system into using the pagefile. This is why you are getting
applications hanging. If the machine becomes non-responsive the best
thing to do is to leave the machine alone as given time it will usually
resolve itself. Intervention can create new problems.

To increase your pagefile settings select Start, Control Panel, System,
Advanced, Performance Settings, Advanced, Virtual Memory, Change. You
can select System Managed Size (commonly recommended) or Custom Size. If
you select Custom Size set a Minumum and a Maximum of 2,000 mb. When you
have made your selection click on Set, OK and exit. You will need to
restart your computer for the new settings to take effect.
http://aumha.org/win5/a/xpvm.htm

What do you use ImageX for? Research suggests this is a Graphics
converter and therefore may need more memory than text based programmes.
Is there any correlation between it's use and response times.

You have included iexplore- twice in the list of processes! Is this
correct?

Download and install the User Profile Hive Cleanup Service
Download details: User Profile Hive Cleanup Service
http://snipurl.com/5b61

UPHClean v1.5e readme.txt
http://snipurl.com/ko8m


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~