How to remove AVG


M

magineer02

I have a Dell Dimension 8200 running FF with XP, SP3 , Windows Firewall, Avast antivirus, Spywareblaster, and all the programs work well together and are up to date.

When I logon Avast usually has a pop up saying that it has been updated buttoday after it popped up there was an AVG window that wanted to activate. Of course I didn't and closed it. I use to have AVG but removed it in favor of Avira, then Avast.

Just to make sure I checked my Add/Remove programs and as I thought it wasn’t there. However when I checked my program files on my C: partition it did have a AVG Secure Search folder. I tried to delete it but it wouldn’t let me.

My question is this; is it possible I have some other program that requiresAVG and if not can someone tell me how to remove it?

Thanks,
Robert
 
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M

magineer02

Look again through the "Add/Remove Programs" control panel applet.



--

Dave

Multi-AV Scanning Tool - http://multi-av.thespykiller.co.uk

http://www.pctipp.ch/downloads/dl/35905.asp



I logged onto my Administrator Account and again for the second day in a row the AVG pop[-up appeared(this has never happened before) but this time UI had the presence of mind to write it all down and this is what it says:

AVG Secure Search was upgraded to version 12.2 this version includes new security and privacy features such as SSL search and Do Not Track.

Then it has a box to check and says - enable full protection on all my browsers and set AVG Secure Search as my default search engine(recommended). Needless to say I did not check the box and close the pop up.

I then checked the add/remove programs once again and AVG wasn't listed.

I then tried to delete the AVG Secure Search again from the program files on my C: partition and it came back with 'cannot delete vprot.exe access denied.

Make sure the disk is not full or write protected and that the file is not currently in use.(I had no other programs running at the time)

Thoughts/suggestions

Robert




checked the add/remove programs again and couldn't find anything with AVG
 
D

David H. Lipman

From: said:
I logged onto my Administrator Account and again for the second day in a row the AVG
pop[-up appeared(this has never happened before) but this time UI had the presence of
mind
to write it all down and this is what it says:

AVG Secure Search was upgraded to version 12.2 this version includes new security and
privacy features such as SSL search and Do Not Track.

Then it has a box to check and says - enable full protection on all my browsers and set
AVG Secure Search as my default search engine(recommended). Needless to say I did not
check the box and close the pop up.

I then checked the add/remove programs once again and AVG wasn't listed.

I then tried to delete the AVG Secure Search again from the program files on my C:
partition and it came back with 'cannot delete vprot.exe access denied.

Make sure the disk is not full or write protected and that the file is not currently in
use.(I had no other programs running at the time)

Thoughts/suggestions

Robert




checked the add/remove programs again and couldn't find anything with AVG

I believe this to be a Browser Helper Object (BHO) so do you get this when you load
Internet Explorer ?
 
G

glee

Look again through the "Add/Remove Programs" control panel applet.


I logged onto my Administrator Account and again for the second day in
a row the AVG pop[-up appeared(this has never happened before) but
this time UI had the presence of mind to write it all down and this is
what it says:

AVG Secure Search was upgraded to version 12.2 this version includes
new security and privacy features such as SSL search and Do Not Track.

Then it has a box to check and says - enable full protection on all my
browsers and set AVG Secure Search as my default search
engine(recommended). Needless to say I did not check the box and close
the pop up.

I then checked the add/remove programs once again and AVG wasn't
listed.

I then tried to delete the AVG Secure Search again from the program
files on my C: partition and it came back with 'cannot delete
vprot.exe access denied.

Make sure the disk is not full or write protected and that the file is
not currently in use.(I had no other programs running at the time)

Thoughts/suggestions

Robert




checked the add/remove programs again and couldn't find anything with
AVG


How to remove/uninstall AVG Safe Search
http://www.avg.com/ww-en/secure-search-uninstall

How to disable AVG Secure Search
http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=206213

AVG Security Toolbar is the worst foistware I've ever seen | ZDNet
http://www.zdnet.com/avg-security-toolbar-is-the-worst-foistware-ive-ever-seen-7000001055/
 
M

magineer02

O
How to remove/uninstall AVG Safe Search

http://www.avg.com/ww-en/secure-search-uninstall



How to disable AVG Secure Search

http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=206213



AVG Security Toolbar is the worst foistware I've ever seen | ZDNet

http://www.zdnet.com/avg-security-toolbar-is-the-worst-foistware-ive-ever-seen-7000001055/



--

Glen Ventura

MS MVP Oct. 2002 - Sept. 2009

CompTIA A+



Hi Glen,

I tried the second link but I don't have a visible AVG icon to right click on. I also checked with the first link and all are disabled and I don't have an AVG toolbar for the last link. I still have the AVG Secure Search folder in my program files under the C: partition.

Thoughts/suggestions?

Robert
 
G

glee

Hi Glen,

I tried the second link but I don't have a visible AVG icon to right
click on. I also checked with the first link and all are disabled and I
don't have an AVG toolbar for the last link. I still have the AVG
Secure
Search folder in my program files under the C: partition.

Thoughts/suggestions?

Robert


In my second link, you didn't read anything past the first item on the
page. If you don't have the Toolbar or the AVG icon at top, follow the
instructions further down the page at the link, for your web browser....
which I assume is Internet Explorer 8:
http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=196404#post_196404

Click Start> Control Panel> Internet Options

Click the Programs tab

Click the Manage Add-ons button

Select the Search Providers item as seen on this screenshot:
http://forums.avg.com/image/freeforum/ww/196404/10370

Select something there OTHER THAN AVG Secure Search (elect Bing or
Google or what you want as your search), and click the button at bottom
to Set as default

Then select AVG Secure Search in the list. If it is enabled, click the
Disable button at the bottom. If the Remove button is not greyed out,
click to remove AVG.
 
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M

magineer02

In my second link, you didn't read anything past the first item on the

page. If you don't have the Toolbar or the AVG icon at top, follow the

instructions further down the page at the link, for your web browser....

which I assume is Internet Explorer 8:

http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=196404#post_196404



Click Start> Control Panel> Internet Options



Click the Programs tab



Click the Manage Add-ons button



Select the Search Providers item as seen on this screenshot:

http://forums.avg.com/image/freeforum/ww/196404/10370



Select something there OTHER THAN AVG Secure Search (elect Bing or

Google or what you want as your search), and click the button at bottom

to Set as default



Then select AVG Secure Search in the list. If it is enabled, click the

Disable button at the bottom. If the Remove button is not greyed out,

click to remove AVG.



--

Glen Ventura

MS MVP Oct. 2002 - Sept. 2009

CompTIA A+

Hi Glen,

I managed to follow the instructions in your first link and disabled the toolbars and extensions and also the changed the search provider although I set IxQuick as my default but it shows it as Not available so comes up with Bing instead. However I was able to delete AVG. At the end of the instructions it says:

'Open a new tab, click on 'Settings' on the bottom right corner, uncheck the box, and click on 'Ok'.

The only place I see 'Settings is on FF and the only box to uncheck is showthe downloads window when downloading a file. Is this what it wants me to do?

Have I missed something?

Robert
 
M

magineer02

In my second link, you didn't read anything past the first item on the

page. If you don't have the Toolbar or the AVG icon at top, follow the

instructions further down the page at the link, for your web browser....

which I assume is Internet Explorer 8:

http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=196404#post_196404



Click Start> Control Panel> Internet Options



Click the Programs tab



Click the Manage Add-ons button



Select the Search Providers item as seen on this screenshot:

http://forums.avg.com/image/freeforum/ww/196404/10370



Select something there OTHER THAN AVG Secure Search (elect Bing or

Google or what you want as your search), and click the button at bottom

to Set as default



Then select AVG Secure Search in the list. If it is enabled, click the

Disable button at the bottom. If the Remove button is not greyed out,

click to remove AVG.



--

Glen Ventura

MS MVP Oct. 2002 - Sept. 2009

CompTIA A+


Hi Glen,

After making the changes I again tried to delete the AVG Secure Search folder but it still won't let me.

Robert
 
G

glee

Hi Glen,

I managed to follow the instructions in your first link and disabled
the toolbars and
extensions and also the changed the search provider although I set
IxQuick as my default
but it shows it as Not available so comes up with Bing instead. However
I was able to
delete AVG. At the end of the instructions it says:

'Open a new tab, click on 'Settings' on the bottom right corner,
uncheck the box, and
click on 'Ok'.

The only place I see 'Settings is on FF and the only box to uncheck is
show the downloads
window when downloading a file. Is this what it wants me to do?

Have I missed something?

Robert

You have to choose a search provider that is actually available to set
it as default.
Now you are describing Firefox settings, I thought you were using
Internet Explorer. Do you have both installed? What other browsers are
you using?
 
M

magineer02

You have to choose a search provider that is actually available to set

it as default.

Now you are describing Firefox settings, I thought you were using

Internet Explorer. Do you have both installed? What other browsers are

you using?

--

Glen Ventura

MS MVP Oct. 2002 - Sept. 2009

CompTIA A+


I did choose a search provider from the link given. Yes I have both installed but I only use FF. Should I delete IE? Maybe thats where my problem lies?


Robert
 
B

BillW50

I did choose a search provider from the link given. Yes I have both installed but I only use FF. Should I delete IE? Maybe thats where my problem lies?

Hi Robert. Microsoft won't let you uninstall IE. But at least one third
party utility will. But a word of warning if you do. Parts of Windows
will no longer work. It is because parts of IE is also part of the OS.
So you might be unhappy with the outcome.
 
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M

magineer02

Hi Robert. Microsoft won't let you uninstall IE. But at least one third

party utility will. But a word of warning if you do. Parts of Windows

will no longer work. It is because parts of IE is also part of the OS.

So you might be unhappy with the outcome.



--

Bill

Gateway M465e ('06 era) - Thunderbird v14

Centrino Core2 Duo T5600 1.83GHz - 4GB - Windows XP SP2

I kind of thought this was the case which is why I never touched it however I do prefer FF as it seems to run faster. Its not that I want to delete IE but I'm just trying to resolve the AVG issue.

I don't understand why I'm not able to remove the Secure Search folder? This reminds me of trying to remove Norton antivirus.

In passing I believe I have IE8, should I continue to update IE and if so how?

Thanks,
Robert



Thanks,
Robert
 
G

glee

I kind of thought this was the case which is why I never touched it
however I do prefer FF as it seems to run faster. Its not that I want
to delete IE but I'm just trying to resolve the AVG issue.

I don't understand why I'm not able to remove the Secure Search
folder? This reminds me of trying to remove Norton antivirus.

In passing I believe I have IE8, should I continue to update IE and if
so how?

IE8 is the last version of IE that will install on Windows XP. You only
need to install security updates when they come out, via
Windows/Microsoft Updates or Automatic Updates.

Are you still getting pop-ups from Secure Search or have they stopped?

The page I linked for you has instructions for disabling or removing it
from Firefox:
http://forums.avg.com/image/freeforum/ww/196406/10373

1. Click the small arrow next to the search provider icon and select
Manage Search Engines.

2. Select the AVG Secure Search and Remove it as seen on this
screenshot.
http://forums.avg.com/image/freeforum/ww/196406/10372

3. Open the Firefox menu and select Options -> Options (or open the
Tools menu and select the Options item).

4. Select the General tab and reset your home page as seen on this
screenshot:
http://forums.avg.com/image/freeforum/ww/196406/10373

If the pop-ups have stopped and the search provider is set to what you
want, that's all you need to do. If you want to delete the folder, we
can tackle that separately.
 
M

magineer02

IE8 is the last version of IE that will install on Windows XP. You only

need to install security updates when they come out, via

Windows/Microsoft Updates or Automatic Updates.



Are you still getting pop-ups from Secure Search or have they stopped?



The page I linked for you has instructions for disabling or removing it

from Firefox:

http://forums.avg.com/image/freeforum/ww/196406/10373



1. Click the small arrow next to the search provider icon and select

Manage Search Engines.



2. Select the AVG Secure Search and Remove it as seen on this

screenshot.

http://forums.avg.com/image/freeforum/ww/196406/10372



3. Open the Firefox menu and select Options -> Options (or open the

Tools menu and select the Options item).



4. Select the General tab and reset your home page as seen on this

screenshot:

http://forums.avg.com/image/freeforum/ww/196406/10373



If the pop-ups have stopped and the search provider is set to what you

want, that's all you need to do. If you want to delete the folder, we

can tackle that separately.

--

Glen Ventura

MS MVP Oct. 2002 - Sept. 2009

CompTIA A+


Yes, the pop -ups have stopped although the search provider is Bing I can live with that. The links you gave for removing it it from FF are busy updating so I will try them tomorrow. Should I start a new post for removing the folder?

Thanks,
Robert
 
G

glee

Yes, the pop -ups have stopped although the search provider is Bing I
can live with that. The links you gave for removing it it from FF are
busy updating so I will try them tomorrow. Should I start a new post
for removing the folder?

Thanks,
Robert

No need to start another thread. Follow the instructions to disable or
remove it from Firefox if that has not been done yet..... just follow
the steps I wrote below the link, if the web page is temporarily
down.... then we can give you direction on setting your search engine
for Firefox and for IE (the full link I gave for Firefox also tells hoe
to adjust the search engine).

There are a few ways to go about deleting the folder, I'll try to
determine which might be easiest for you.
 
M

magineer02

No need to start another thread. Follow the instructions to disable or

remove it from Firefox if that has not been done yet..... just follow

the steps I wrote below the link, if the web page is temporarily

down.... then we can give you direction on setting your search engine

for Firefox and for IE (the full link I gave for Firefox also tells hoe

to adjust the search engine).



There are a few ways to go about deleting the folder, I'll try to

determine which might be easiest for you.

--

Glen Ventura

MS MVP Oct. 2002 - Sept. 2009

CompTIA A+



Ok, this is what I did, I went back to the first link and followed it to where I typed in AVG Secure Search to remove it but it wasn't there. I then typed Ixquick (to enable it) but it didn't have anything for it so I then typed duckduckgo and it did have a install for that but I decided against it after reading further down e.g. config etc. and didn't want to mess things up at this point. As I said I can live with Bing (which I assume was the default) as I already have the other search engines bookmarked.

I then went to FF and opened Tools> Options and set it exactly as your screen shot and clicked the restore to default button.

Robert
 
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A

aeroloose

Yes, the pop -ups have stopped although the search provider is Bing I can live with that. The links you gave for removing it it from FF are busy updating so I will try them tomorrow. Should I start a new post for removing the folder?

Thanks,
Robert
Left-field idea: temporarily disable your current AV and
then try to delete the folder. I used avast! for years
until the latest update, then it hosed my system. I removed
it (very hard) and replaced with AVG (frying pan into the
fire, perhaps?). Anyway, these AVs leave lots of tentacles
behind. They may be fighting about protecting folders and
executables within.
 
G

glee

replies inline...
Ok, this is what I did, I went back to the first link and followed it
to where I typed in
AVG Secure Search to remove it but it wasn't there. I then typed
Ixquick (to enable it)
but it didn't have anything for it so I then typed duckduckgo and it
did have a install
for that but I decided against it after reading further down e.g.
config etc. and didn't
want to mess things up at this point. As I said I can live with Bing
(which I assume was
the default) as I already have the other search engines bookmarked.


I have no idea what you are referring to here..... there were no
instructions to do anything like what you are describing. Where did
you type in those things? That isn't part of any of the procedures I
linked to, that I can see.

I then went to FF and opened Tools> Options and set it exactly as your
screen shot and
clicked the restore to default button.

OK.
 
G

glee

Hi Glen,

After making the changes I again tried to delete the AVG Secure Search
folder but it still won't let me.

Robert


Download the 32-bit AVG removal tool, and save it to your desktop or
download folder:
http://download.avg.com/filedir/util/support/avg_remover_stf_x86_2011_1322.exe

Then run the tool, follow the directions, and reboot when prompted.
See if it removes the folder after you reboot. If not, I'll give you a
different tool to try, for deleting the folder.
 
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M

magineer02

I have no idea what you are referring to here..... there were no

instructions to do anything like what you are describing. Where did

you type in those things? That isn't part of any of the procedures I

linked to, that I can see.










OK.

--

Glen Ventura

MS MVP Oct. 2002 - Sept. 2009

CompTIA A+

http://dts-l.net/

I typed those things in after looking for AVG Secure Search. I realize you did not tell to me to try other search options but I was just letting you know that I did because the one I had choosen isn't enabled which is why I have Bing.

Robert
 

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