O.T. Can't sign-in to hotmail


M

Mark Twain

I have a Dell XPS 8500, with Windows 7 Professional, SP1,
with Spywareblaster, SuperAntispyware, Avast, Malwarebytes,
Malwarebyte AntiExploit, Windows Defender and Windows
firewall. .

(1) TB HD
Intel (R) Core (TM) i7-33-3770 CPU @ 3.40 GHz 3.40 GHz
Ram 12.0 GB
System type : 64-bit operating system

I also have

I have a Dell Dimension 8200 with XP, SP3,
with Spywareblaster, SuperAntispyware, Avast, Malwarebytes,
Windows Defender and Windows firewall.

Seagate Barracuda 7200 160 Gb HD
Intel (R) Pentium (R) 4 CPU 1.80 GHz
Ram 1.79 GHz, 1.00 GB of RAM
System type : 32-bit operating system


The problem is with the 8200.

When I login as Administrator I can login to hotmail fine
but when I'm logged in on the User account I can't sign-in
to hotmail?

I was just wondering if there was an easy fix for this?

Thanks,
Robert
 
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G

Good Guy

I have a Dell XPS 8500, with Windows 7 Professional, SP1,
with Spywareblaster, SuperAntispyware, Avast, Malwarebytes,
Malwarebyte AntiExploit, Windows Defender and Windows
firewall. .

(1) TB HD
Intel (R) Core (TM) i7-33-3770 CPU @ 3.40 GHz 3.40 GHz
Ram 12.0 GB
System type : 64-bit operating system

I also have

I have a Dell Dimension 8200 with XP, SP3,
with Spywareblaster, SuperAntispyware, Avast, Malwarebytes,
Windows Defender and Windows firewall.

Seagate Barracuda 7200 160 Gb HD
Intel (R) Pentium (R) 4 CPU 1.80 GHz
Ram 1.79 GHz, 1.00 GB of RAM
System type : 32-bit operating system


The problem is with the 8200.

When I login as Administrator I can login to hotmail fine
but when I'm logged in on the User account I can't sign-in
to hotmail?

I was just wondering if there was an easy fix for this?

Thanks,
Robert

There is simply no rational reason why you can't login to your hotmail
account when logged in as a standard user. Do you get any error
messages? Have you tried creating a new standard user to see if you can
login using that new account? It looks like that your old user account
is corrupted but I have never heard from anybody saying that from a
standard user account they can't login to their hotmail, outlook or MSN
account. It is news to me.

Create a new account and see if it works for you.
 
M

Mayayana

There's really no way for anyone to guess unless
you describe the actual problem, how you're
logging in (browser, etc) and any error
messages/codes.
 
P

Paul

Mark said:
I have a Dell XPS 8500, with Windows 7 Professional, SP1,
with Spywareblaster, SuperAntispyware, Avast, Malwarebytes,
Malwarebyte AntiExploit, Windows Defender and Windows
firewall. .

(1) TB HD
Intel (R) Core (TM) i7-33-3770 CPU @ 3.40 GHz 3.40 GHz
Ram 12.0 GB
System type : 64-bit operating system

I also have

I have a Dell Dimension 8200 with XP, SP3,
with Spywareblaster, SuperAntispyware, Avast, Malwarebytes,
Windows Defender and Windows firewall.

Seagate Barracuda 7200 160 Gb HD
Intel (R) Pentium (R) 4 CPU 1.80 GHz
Ram 1.79 GHz, 1.00 GB of RAM
System type : 32-bit operating system


The problem is with the 8200.

When I login as Administrator I can login to hotmail fine
but when I'm logged in on the User account I can't sign-in
to hotmail?

I was just wondering if there was an easy fix for this?

Thanks,
Robert
The two accounts (Administrator versus Robert)
can have different Internet security settings
for Internet Explorer.

http://dcf.wisconsin.gov/WiSACWIS/knowledge_web/technical/Screen-Usage-how-to-images/Internet-options2.jpg

To log into Hotmail, the web page URL should involve
https. In some cases, if there was a certificate problem,
that would prevent a secure connection from completing.
But then, there would likely not be a difference in
symptoms, between Administrator and Robert accounts.
The certificate problem would be machine wide.

*******

See the "Reset Internet Explorer" Fixit, item 50195.
That will reset the tick boxes, as far as I know, in
the detailed Internet Explorer settings window.

http://support.microsoft.com/kb/813444

One significant change over time, is there was a problem
with SSL3, and the Microsoft server may be trying
to use TLS instead. There is a fallback (negotiation)
process, where they're supposed to try older and older
protocols, until they find one that works.

In my WinXP Internet Explorer security, you can see
the affected stuff here. I don't think WinXP received
a proper patch for the SSL3 issue. I don't use this
browser, so have had no reason to mess with this.
On my other browsers, I would have disabled SSL3.

http://i60.tinypic.com/2s955xk.gif

Paul
 
M

Mark Twain

Hello Paul,

I reset Internet Explorer and
restarted the 8200 but it still
won't log-in to Hotmail on the User
Account and I tried twice.


Strange, isn't it? If I can log in
on the Administrator Account I should
be able to on the User Account.

R
 
M

Mayayana

| Strange, isn't it? If I can log in
| on the Administrator Account I should
| be able to on the User Account.
|

Stranger still that you're still waiting for help,
without explaining the problem. You never even
said whether IE is what you're using to log in.
(Despite the fact that Microsoft has an "Internet
Settings" window in IE, those are not Windows
Internet settings. They're only IE Internet settings.)
 
B

Ben Myers

Mark Twain said:
I have a Dell XPS 8500, with Windows 7 Professional, SP1,
with Spywareblaster, SuperAntispyware, Avast, Malwarebytes,
Malwarebyte AntiExploit, Windows Defender and Windows
firewall. .
(1) TB HD
Intel (R) Core (TM) i7-33-3770 CPU @ 3.40 GHz 3.40 GHz
Ram 12.0 GB
System type : 64-bit operating system
I also have
I have a Dell Dimension 8200 with XP, SP3,
with Spywareblaster, SuperAntispyware, Avast, Malwarebytes,
Windows Defender and Windows firewall.
Seagate Barracuda 7200 160 Gb HD
Intel (R) Pentium (R) 4 CPU 1.80 GHz
Ram 1.79 GHz, 1.00 GB of RAM
System type : 32-bit operating system
The problem is with the 8200.
When I login as Administrator I can login to hotmail fine
but when I'm logged in on the User account I can't sign-in
to hotmail?
I was just wondering if there was an easy fix for this?
Thanks,
Robert
Please repost with more information, including what you see on the screen
when you try to login with the user account.

Ben
 
M

Mark Twain

I believe I explained the problem initially.

I do not use the 8200 except for backup purposes
should I need it. However I log in regularly to
check for updates for the anti-virus and anti-malware
programs and it is at this point I notice that Hotmail
either logs in or not.

R
 
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M

Mark Twain

I see the desktop with all my icons;

In the Administrator Account the hotmail
icon cycles and then logs in once a connection
has been established.

In the User Account the icon keep cycling until
I get a retry/cancel message.

R
 
M

Mark Twain

I'm not sure what you mean by user agent to
read email? I log directly into Hotmail to
read my mail. I don;t use third party mail
services.

Whats the advantage?
 
M

Mayayana

| I'm not sure what you mean by user agent to
| read email? I log directly into Hotmail to
| read my mail.

You log in directly using what? That's what
he means by "user agent". Do you use Internet
Explorer? Firefox? Chrome? Maybe you use a
real email program set up for POP3? So then the
login fails.... But there must have been some kind
of error reported.

Of course you can't call hotmail because that's
free, ad-supported webmail. If you had bothered
to set up email with your ISP you could call them
for help.

If you don't understand
anything about how your computer works, and
you don't care to, then you'll need to find someone
else to fix it. You wouldn't go to your auto mechanic
and just say, "it's not working". You wouldn't go to
your doctor and just say, "I don't feel good". You
wouldn't call a friend and say, "My bread's not rising.
What's wrong?"

It's exactly the same here. Several people have
offered to help and asked you to describe the details
and you just keep saying, "it's not working", making
no effort to help yourself. All the information about
the hardware and how you normally use the computer
is neither here nor there.
 
M

Mark Twain

| I'm not sure what you mean by user agent to
| read email? I log directly into Hotmail to
| read my mail.

You log in directly using what? That's what
he means by "user agent". Do you use Internet
Explorer? Firefox? Chrome? Maybe you use a
real email program set up for POP3? So then the
login fails.... But there must have been some kind
of error reported.

Of course you can't call hotmail because that's
free, ad-supported webmail. If you had bothered
to set up email with your ISP you could call them
for help.

If you don't understand
anything about how your computer works, and
you don't care to, then you'll need to find someone
else to fix it. You wouldn't go to your auto mechanic
and just say, "it's not working". You wouldn't go to
your doctor and just say, "I don't feel good". You
wouldn't call a friend and say, "My bread's not rising.
What's wrong?"

It's exactly the same here. Several people have
offered to help and asked you to describe the details
and you just keep saying, "it's not working", making
no effort to help yourself. All the information about
the hardware and how you normally use the computer
is neither here nor there.
Sorry,.. I use Firefox

R
 
M

Mark Twain

What happens and what I'm talking about
so that all of you can understand. This
is happening on the desktop. I am not
opening up any browsers.

This is what's happening:

The hotmail icon in the system tray
'normally' cycles back and forth and when
its connected it goes solid.

If it keeps cycling and it doesn't get a
connection you get a retry/cancel/exit
message.

So on the 8200, in the Adminstrators
Account the icon cycles normally. In the User
Account it doesn't and I get the message.

I've already re-set the IE settings but with
the same result.

R
 
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G

Good Guy

So you use a On-Line
user agent Website
Call Hotmail

On-Line the advantage
Is for a Hackers


Use the off Line
user agent

Windows Live
or
Outlook

advantage will be yours

Where did you get this crap from? Could you post a link where it says
that using Hotmail via the web interface is "advantage for the
hackers". I have never heard of such crap before.
 

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