Sl-o-o-o-w Modem

[Algy]

Hi:
Just upgraded to Windows 2000 Professional from Win 98 on
a HP Pavilion 8500 Pentium 3 PC with OEM modem (LT WIN --
apparently a Rockwell HCF 56K Modem) and the modem now
works in very very very slow motion, but never gets to the
point where it connects with the Internet service provider.

The modem is automatically found and configured on COM3 --
a port that the PC apparently doesn't have, according to
the hardware listing. However, trying to configure it to
another COM port doesn't work, nor does trying to load
alternate drivers or trying to manually configure it as a
Rockwell modem.

Microsoft reports a problem with Rockwell HCF 56K Modems
because of a conflict with power management options. I
diabled the power management scheme but the modem still
was virtually at a standstill.

Does anyone have any ideas for a solution?

After going around for the last two days on this, I'm
thinking of upgrading to XP instead -- as long as XP
doesn't produce this same kind of problem. Does anyone
know the answer on this one?

Any advice would be much appreciated. Thanks in advance.

Algy

 

[Daniel Chang [MSFT]]

Are there any IRQ conflicts?

--
--
Daniel Chang
Server Setup Team

Search our Knowledge Base at http://support.microsoft.com/directory
Visit the Windows 2000 Homepage at
http://www.microsoft.com/windows2000/default.asp
See the Windows NT Homepage at http://www.microsoft.com/ntserver/

NOTE: Please reply to the newsgroup and not directly to me. This allows
others to add to and benefit from these threads and also helps to ensure a
more timely response. Thank you!
This posting is provided "AS IS" without warranty either expressed or
implied, including, but not limited to, the implied warranties of
merchantability or fitness for a particular purpose.
The views and opinions expressed in this newsgroup posting are mine and do
not necessarily express or reflect the views and / or opinions of Microsoft.


: Hi:
: Just upgraded to Windows 2000 Professional from Win 98 on
: a HP Pavilion 8500 Pentium 3 PC with OEM modem (LT WIN --
: apparently a Rockwell HCF 56K Modem) and the modem now
: works in very very very slow motion, but never gets to the
: point where it connects with the Internet service provider.
:
: The modem is automatically found and configured on COM3 --
: a port that the PC apparently doesn't have, according to
: the hardware listing. However, trying to configure it to
: another COM port doesn't work, nor does trying to load
: alternate drivers or trying to manually configure it as a
: Rockwell modem.
:
: Microsoft reports a problem with Rockwell HCF 56K Modems
: because of a conflict with power management options. I
: diabled the power management scheme but the modem still
: was virtually at a standstill.
:
: Does anyone have any ideas for a solution?
:
: After going around for the last two days on this, I'm
: thinking of upgrading to XP instead -- as long as XP
: doesn't produce this same kind of problem. Does anyone
: know the answer on this one?
:
: Any advice would be much appreciated. Thanks in advance.
:
: Algy
:

 

[no one]

Throw out that modem and get a good PCI modem with known
drivers for w2K. If it is on the main board, go into
setup and disable it. Then install the new modem and get
things working. I'd just about bet you that you would
have the same issues with XP

 

[Algy]

None of the diagnostics/properties indicated that there
was a conflict with IRQs --- but if there were, shouldn't
a program actually warn you there's a conflict?

However, I decided to forget about trying to get Win 2000
to work and go to XP, figuring the lastest MS software
would solve the problem. Long story short: Same problem.
I searched HP, Conexant, and Microsoft sites looking for
a solution and found some drivers and advice, since this
is apparently not an uncommon problem. However, proposed
solutions aren't what XP is interested in and XP won't
list manufacturers when I try to add a modem manually and
so I can't change the modem type from what XP wants to
call it. If I had a manual I could better figure out what
was going wrong, but my advice to anyone at this stage is
to forget about upgrading operating systems on your old
computer. Buy a new one or stick with the old OS unless
you like grief.

Algy