Modem is too slow with XP

[Algy]

Hi:

Hope someone can help. I understand from other messages
that this is not an uncommon problem but I haven't found
anyone who' posted a solution.

I just upgraded my HP Pavilion 8500 to Win XP and now the
Lucent Win modem (LT V.92 Data+Fax V 8.23, according to
modem diagnostics) works too slowly. For example, the
diagnostics say it'll take "a few seconds" -- with XP,
it takes about 10 minutes. I've updated with the latest
Micosoft modem driver (which supposedly is supposed to
handle Lucent Win Modem problems) but it makes no
difference to the incredibly slow operation of the modem -
- it dials out at the rate of one digit every 2 seconds,
so obviously it can't react fast enough to connect.

I have nothing on COM1 or COM2 that I know of but the
modem is assigned to COM3. The PC says COM1 is "in use"
but doesn't say by what. When I force the modem on to
COM1, it seems to work much better buit then resumes the
slow operation on reboot.

Hope someone can help.

Algy

 

[Josh Josh5662]

-----Original Message-----
Hi:

Hope someone can help. I understand from other messages
that this is not an uncommon problem but I haven't found
anyone who' posted a solution.

I just upgraded my HP Pavilion 8500 to Win XP and now the
Lucent Win modem (LT V.92 Data+Fax V 8.23, according to
modem diagnostics) works too slowly. For example, the
diagnostics say it'll take "a few seconds" -- with XP,
it takes about 10 minutes. I've updated with the latest
Micosoft modem driver (which supposedly is supposed to
handle Lucent Win Modem problems) but it makes no
difference to the incredibly slow operation of the modem -
- it dials out at the rate of one digit every 2 seconds,
so obviously it can't react fast enough to connect.

I have nothing on COM1 or COM2 that I know of but the
modem is assigned to COM3. The PC says COM1 is "in use"
but doesn't say by what. When I force the modem on to
COM1, it seems to work much better buit then resumes the
slow operation on reboot.

Hope someone can help.

Algy
.
Do you have all the most current Windows XP updates

including the all-important Service Pack 1(SP1)?

 

[Algy]

Yeah, I downloaded 14 "critical" updates and a file of
drivers. I checked the date and version of the modem
driver and it was udated. I checked with Microsoft again
and MS tells me my computer's all up-to-date (even though
it's not working properly under XP-- the modem did, BTW,
work under Win98)
Algy

 

[Josh Josh5662]

-----Original Message-----
Yeah, I downloaded 14 "critical" updates and a file of
drivers. I checked the date and version of the modem
driver and it was udated. I checked with Microsoft again
and MS tells me my computer's all up-to-date (even though
it's not working properly under XP-- the modem did, BTW,
work under Win98)
Algy


.
What type of modem is this? (ie: is it internal,

external, or integrated?)

 

[Guest]

-----Original Message-----

external, or integrated?)
.

It's an internal modem that came with the HP Pavilion
8500. It worked fine -- though never real fast -- for
dial-up to AOL for years until I installed WinXP as a
clean update.

The modem diagnostics provide the following responses:

AT+GMM H.324 video-ready rev 1.0
and
ATI3 LT V.92 Data + Fax Modem Version 8.23

While experimenting with different options last night, I
also installed the fax component from Windows XP. Now the
machine takes about 5 minutes to start up, even after I
deleted the fax printer in the control panel.

 

[Algy]

I did some more researching and it seems this is a common
problem that has been known about for quite some time
(i.e., since Windows 2000), but not one that Microsoft
saw fit to handle during the XP installation process. I
found modem drivers from HP and from Conexant and
downloaded those. I also found instructions on the
Internet at one helpful site showing how to add a modem
manually under XP. It would have been helpful if XP came
with a user manual showing the same thing but I'm only a
customer so who am I to question that omission.

Does this mean my problems are over? Well, no. XP does
not recognize any of the decompressed downloaded drivers
as acceptable. Perhaps that's because all it shows for
the list of modem manufacturers is (manufacturers) and
the only two options for connection are the
laughable "parallel cable between two computers" and
a "cable connection between two computers." And it can't
find any info on the XP CD-ROM.

I looked into replacing the modem but the combination
modem/sound card that I have isn't manufactured any more
and so I'd need to replace the sound card and the modem.
More expense. More grief. No guarantee that it would work.

Since it seemed like XP had possibly gotten corrupted
(since it didn't show the manufacturer list for modems),
I asked the technicians at the store where I purchased XP
about reloading XP but they recommended against it.

I'm returning XP and going back to Windows 98. Life's too
short to spend time fixing problems that shouldn't be
problems.

Thanks for the reponses.