Single Client fails to get terminal license

[William Jones]

We have a single machine that will not maintain a client
license on any of our application terminal servers.

Here are some symptoms:
1) The machine can connect to a server running
administrative mode terminal services.
2) If we delete the MSLicensing registry entry the machine
can connect to an application mode server. But only once!
If the connection is broken the machine cannot connect
again, unless the registry key is deleted.
3) Each connection established after the registry key is
removed results in a new license being generated on the
License server.
4) If we delete the MSLicensing key, connect, disconnect
and attempt to reconnect the errors on the server seem to
indicate that a license could not be retrieved from the
Licensing server.
5) The machine in question was connecting to all of the
application mode servers just a few weeks ago.

We have tried a variety of OS from 2000 Pro to XP Pro to
2003 Server on the machine. The problem seems to be with
the machine rather than the OS or the location. There is
another machine at the same location that can connect.

This is very baffling and I am at the end of my rope.

If anyone has any ideas please let me know.

Thanks in advance,

Bill Jones
Directing Architect

 

[Matthew Harris [MVP]]

What does the eventlog of the server say about all this?

Have you tried to adjust the mtu size of the network card
on the terminal server to see if the problem goes away?

-M

 

[Andrew Mott]

Have you recently Activated the Terminal Server with Microsoft and did you
do this via the Internet connect option?

I'm experiencing a similar problem with a couple of workstations and the
problem started after Activating the Terminal Server.

The workstations will connect the first time but not a second or subsequent
time. MS advised to De-Activate and Re-Activate via the Phone option to
receive a different Certificate - the incorrect one may have been provided
by the Internet option.

I'm in the process of Re-Activating by the Phone but MS has had problems
providing an Activation Key for over 24 hours now.

Andrew