Johnor said:
When i click "shut off computer", there is a delay of up to 3 - 4 minutes
before the "shutdown" icon appears. when i then click this there can be
another delay of upto 3-4 minutes before my computer shuts down. I have done
a pc-doctor diagnostic with no errors. what can i do to correct this.
Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/kb/290301
Reboot your machine after installing the User clean up hive.
If that ddidn't make a difference try Clean boot.
How to perform a clean boot procedure to prevent background programs from..:
http://support.microsoft.com/kb/331796
Have a look in the Event Viewer and send us the error messages you will see
there in your next post:
Open a Notepad, customize or minimize to the taskbar as you will need it
later for this step to copy the error message on it.
Open a run command and type in:
eventvwr.msc click [OK] you will get the Event viewer control Panel.
click on each of these:
Application
System
Security
Look in the right Pane/window for error message with red (X) or Yellow
exclamation mark /!\ , double click each one to get more info about the
causer.
On the Event error properties message you will see:
Up Arrow
Down arrow
Two pages
Click on the two pages to copy the error message then bring up the Notepad
you opened earlier and right click on the first line and select Paste from
the list, this will paste the error message on a Notepad.
Please don't duplicate the error message one of each kind will be sufficient.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us
Please we need just the error messages with Red (X) and don't repeat the
error, just one of each kind and post them back in your next post.
HTH,
nass
