shut down


G

Guest

can someone please tell me what is going on when a message keeps poppong up
saying we have experienced a roblem and have to shut down? my comp is really
bugging me out and i can't get any work done or download anything. thanks
 
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K

Kedunk

I just cleaned a virus off a laptop that did this. It was the Sasser Worm.

This worm may cause LSASS.EXE to stop responding, which forces the operating
system to shut down after 60 seconds. If your computer starts to shut down,
follow these steps to abort any system shutdown that may be in progress.

1.
On the taskbar at the bottom of your screen, click Start, and then
click Run.

2.
Type: cmd and then click OK.

3.
At the command prompt, type: shutdown.exe -a and then press ENTER.



If this stops the shutdown cycle, go to www.antivirus.com and run a free
online scan of your system to find out what virus you have. If it's the
Sasser Worm, go to this site to clean it:

http://www.microsoft.com/security/incident/sasser.mspx

If it's another virus, go to Google and search for the name of that virus
along with the word removal

Hope this helps

C.E. Jones
 
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D

Don Varnau

Hi,
This is probably being caused by a third-party program (adware, spyware,
parasite)

Work through the solutions (CWShredder, Ad-aware, Spybot) at
http://mvps.org/winhelp2002/unwanted.htm Also note the security tips on that
page.

Additional information at:
The Parasite Fight http://www.aumha.org/a/quickfix.htm
More security tips at http://www.aumha.org/a/parasite.htm
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.htm

Hope this helps,
Don
--
MVP IE/OE
Please reply to the newsgroup so that others may participate.

phootah said:
can someone please tell me what is going on when a message keeps poppong up
saying we have experienced a roblem and have to shut down? my comp is really
bugging me out and i can't get any work done or download anything.
thanks
 

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