help!!

[Guest]

I keep getting the error message that internet explorer has encountered a
problem and needs to shut down. Today I have also been getting a second
message "Dr Watson postmortem has encountered a problem and needs to shut
down. That one's really bad because my computer hangs. I can't tell you how
many times today I've had to either begin searches from scratch or reboot the
computer. I saw a hotfix link somewhere yesterday, but cannot find it now.
I'm usually game to search, but IED keeps shutting down and I keep having to
start again. Can someone tell me where the hotfix is or what I can do to
correct the problem? Much appreciated.

 

[Ted Zieglar]

Event viewer will provide some details that you can use to troubleshoot.
Without any clues about what is going wrong no one can help you.

 

[Frank Saunders, MS-MVP OE/WM]

I keep getting the error message that internet explorer has encountered a
problem and needs to shut down. Today I have also been getting a second
message "Dr Watson postmortem has encountered a problem and needs to shut
down. That one's really bad because my computer hangs. I can't tell you
how
many times today I've had to either begin searches from scratch or reboot
the
computer. I saw a hotfix link somewhere yesterday, but cannot find it
now.
I'm usually game to search, but IED keeps shutting down and I keep having
to
start again. Can someone tell me where the hotfix is or what I can do to
correct the problem? Much appreciated.

Could be a malware infection.
So How Did I Get Infected Anyway?
http://www.wilderssecurity.com/showthread.php?t=27971

Help with Hijackware
All MS - MVP Sites.
http://aumha.org/a/parasite.htm
(http://aumha.org/a/quickfix.htm)
http://www.elephantboycomputers.com/page2.html#Removing_Malware
(http://mvps.org/winhelp2002/unwanted.htm)
(http://inetexplorer.mvps.org/darnit.html)
(http://www.mvps.org/sramesh2k/Malware_Defence.htm)

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315