Shut down problem

[dama1]

I have Windows XP. When I shut down, more often than not, I get a pop-up "End
Program ccApp", this program is not responding. I have to click End Now for
the system to complete the shutdown cycle. I don't know why ccApp hangs or
how to fix this. Any help is appreciated.
Dave G.

 

[Thee Chicago Wolf]

I have Windows XP. When I shut down, more often than not, I get a pop-up "End

Program ccApp", this program is not responding. I have to click End Now for
the system to complete the shutdown cycle. I don't know why ccApp hangs or
how to fix this. Any help is appreciated.
Dave G.

Dave,

You need to be patient and wait for someone to reply to your original
post, which we did.

- Thee Chicago Wolf

 

[Gerry]

dama1

Most likely you have Norton products installed?

Download and install the User Profile Hive Cleanup Service
Download details: User Profile Hive Cleanup Service
http://snipurl.com/5b61

UPHClean v1.5e readme.txt
http://snipurl.com/ko8m


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Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
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