Service Pack 1

G

Guest

Last year I downloaded SP1, then SP2. After I downloaded SP2 my computer would not stay on-line, its speed would go upto 115.0 kbps and that would kick me off. Someone suggested to then remove a portion of one of the Service Packs, forgive me, I dont remember Q# / Hotfix (hope that makes sense)which I did. That gave me that ability to connect at 28.8, so that fixed that problem. Well now I do not have the ability to clean disk. Any suggestions????
 
C

Colin Nash [MVP]

SP2 for Windows XP has not yet been released. It is still finishing up
'beta' testing.

Where did you get SP2 from?


--
Colin Nash
Microsoft MVP
Windows Printing/Imaging/Hardware





Dena said:
Last year I downloaded SP1, then SP2. After I downloaded SP2 my computer
would not stay on-line, its speed would go upto 115.0 kbps and that would
kick me off. Someone suggested to then remove a portion of one of the
Service Packs, forgive me, I dont remember Q# / Hotfix (hope that makes
sense)which I did. That gave me that ability to connect at 28.8, so that
fixed that problem. Well now I do not have the ability to clean disk. Any
suggestions????
 
M

Marc Reynolds [MSFT]

Could you confirm exactly what you installed on you computer because SP2 is
not available yet and you cannot "remove a portion" of a SP.

--

Thanks,
Marc Reynolds
Microsoft Technical Support

This posting is provided "AS IS" with no warranties, and confers no rights.


Dena said:
Last year I downloaded SP1, then SP2. After I downloaded SP2 my computer
would not stay on-line, its speed would go upto 115.0 kbps and that would
kick me off. Someone suggested to then remove a portion of one of the
Service Packs, forgive me, I dont remember Q# / Hotfix (hope that makes
sense)which I did. That gave me that ability to connect at 28.8, so that
fixed that problem. Well now I do not have the ability to clean disk. Any
suggestions????
 
G

g

The Sp2 that Dena may be referring to "Q811493_WXP_SP2_x86" caused
performance issues for many of us.
See: http://support.microsoft.com/default.aspx?scid=kb;en-us;819634 for
possible fix
to your problem.
Dena said:
Last year I downloaded SP1, then SP2. After I downloaded SP2 my computer
would not stay on-line, its speed would go upto 115.0 kbps and that would
kick me off. Someone suggested to then remove a portion of one of the
Service Packs, forgive me, I dont remember Q# / Hotfix (hope that makes
sense)which I did. That gave me that ability to connect at 28.8, so that
fixed that problem. Well now I do not have the ability to clean disk. Any
suggestions????
 

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