Send to from other programmes won't send

[Mark R Penn]

OL2003.

When I use "file>send to>mail recipient (as attachment)" in other office
programmes (and also in Adobe Acrobat), the new mail is created correctly,
but when I click on "send", nothing happens. It is not frozen - the button
depresses correctly and all the menu's work, but the send button simply does
nothing.

If I close the message then re-open it from my Inbox (not drafts strangely
enough), I can send it just fine.

This happens whether or not I have Outlook running at the time.

File>send to>mail recipient DOES work just fine (in Word anyway). I do not
use Word as my mail editor.

Does anyone have any clues at all?

 

[Diane Poremsky [MVP]]

use Alt+S or Ctrl+Enter - something kills the button, we think Adobe
software is one cause, but no one can pinpoint it because it doesn't affect
everyone with the programs installed. It should happen with IE and any other
program that sends email BTW.

The draft in the inbox is normal when mail is created in other apps.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

 

[Mark R Penn]

Thanks Diane, I'll try that.

Mark

use Alt+S or Ctrl+Enter - something kills the button, we think Adobe
software is one cause, but no one can pinpoint it because it doesn't
affect everyone with the programs installed. It should happen with IE and
any other program that sends email BTW.

The draft in the inbox is normal when mail is created in other apps.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

OL2003.

When I use "file>send to>mail recipient (as attachment)" in other office
programmes (and also in Adobe Acrobat), the new mail is created
correctly, but when I click on "send", nothing happens. It is not
frozen - the button depresses correctly and all the menu's work, but the
send button simply does nothing.

If I close the message then re-open it from my Inbox (not drafts
strangely enough), I can send it just fine.

This happens whether or not I have Outlook running at the time.

File>send to>mail recipient DOES work just fine (in Word anyway). I do
not use Word as my mail editor.

Does anyone have any clues at all?