Send/Receive error message, but no "errors" are listed

[Don]

I have 3 email addresses(accounts) synched with my Windows Mail. When I click
on "Send/Receive", an error box comes up that says "Some errors occurred
while processing the requested tasks. PLease review the list of errors below
for more details." ....But there are no errors listed in the Errors window.
However, if I select "Receive All" from the drop down option next to
Send/Receive, the my mail is sent and received for all of the accounts just
fine. How do I get rid of the error box, when no errors are listed? Windows
Mail cannot automatically check for new mail with this problem. I need to
physically go in to the program, select the receive all, and let the email
download instead of being notified everytime I ahve mail , which I prefer to
have happen. Never had this problem before.... any solutions would be GREATLY
appreciated!

 

[Gary VanderMolen]

That symptom is usually caused by interference from an antivirus
program. Which antivirus are you running?
As a minimum, email scanning in the antivirus should be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

Email scanning in any antivirus should be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

If no improvement after disabling email scanning, consider upgrading
to Windows Live Mail, because it is less prone to suffering bad effects
from overly intrusive antivirus programs:
http://download.live.com/wlmail

 

[Don]

Thank you for responding, Gary -
I am running McAfee as the antivirus program. I disabled email scanning,
shut everything down, restarted the computer (made me feel like I knew what I
was doing.....) and the same problem still exists.
Any further suggestions would be greatly appreciated --
Don

 

[mac]

Thank you for responding, Gary -
I am running McAfee as the antivirus program. I disabled email scanning,
shut everything down, restarted the computer (made me feel like I knew
what I
was doing.....) and the same problem still exists.
Any further suggestions would be greatly appreciated --
Don

It is quite possible that McAfee has corrupted the account?

Try removing and rebuilding the account, after noting all the accounts
settings at Tools Menu>Accounts>select your account>properties, each tab in
turn.
Close and reopen WM before rebuilding.

Tools Menu>Accounts>select your account>remove.

 

[Don]

Yeah - I had already done that for all 3 synched accounts before I posted
here with the problem, hoping that that would've done the trick. When it
didn't, I searched here for possible solutions.....Thanks for the idea
though. Don't even know what to try next.

 

[Gary VanderMolen]

McAfee antivirus is among the top three troublemakers for Windows Mail.
Sometimes it takes a while before symptoms start showing up.
First of all, turn off email scanning in McAfee, although that is seldom sufficient.
Next, delete that email account (because it has been corrupted by McAfee),
restart Windows Mail, then recreate the account.

If the problem continues, the only way you can prove or disprove that
McAfee is the culprit is to uninstall it, followed by using their debris removal tool:
http://service.mcafee.com/FAQDocument.aspx?id=TS100507
If you decide to replace McAfee, we can recommend a free antivirus
program which is more compatible with Windows Mail:

Instead of switching to a different antivirus, another option is to upgrade
to Windows Live Mail (WLM), which is more resistant to the adverse effects
of overly intrusive antivirus products: http://download.live.com/wlmail

Even with WLM, you must disable email scanning in the antivirus,
for the reason explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

 

[Don]

Thank you - I will try this. What is the free antivirus program that you can
recommend that is compatible with Windows Mail?
Thanks again -

 

[Gary VanderMolen]

I recommend Avast's free antivirus:
http://www.avast.com/eng/download-avast-home.html

However, with both Avast and AVG free antivirus, use 'custom' install,
and deselect installing the mail scanning modules.