Windows Mail Send/Receive Error in Vista Home Premium

[Steve Sohn]

This just started to happen with Windows Mail: I do a send/receive and it
works fine, then I do another and I get the send/receive dialogue box with
yellow triangle and a message:
"Some errors occurred while processing the requested tasks. Please review
the list of errors below for more details."

Both the tasks and errors tabs are blank, no list of errors. I can click
HIDE and then do a send and receive by going to TOOLS and receive all then
send all, but if I try to use the icon or the send/receive command I get the
above message. If I shut down and reopen, it works fine the first time.

My antivirus is OneCare, so I guess it must be compatible.

 

[Gary VanderMolen]

Try this:
Click on Tools, Options, Security, Digital IDs. Under the Personal tab
you may see a digital ID. Highlight it and click the Remove button.
Restart Windows Mail and see if there is improvement.

 

[Steve Sohn]

Spoke with Microsoft support for about an hour and a half. Turns out it was
Windows OneCare virus program. It was set to look for "virus-like behavior"
and to action against moderate software behavior. Deselecting these resolved
the issue and that was what was causing the problem.

 

[Gary VanderMolen]

Thanks for reporting back. It will help us assist those who have the same
problem in the future. These must be new settings in OneCare since I
don't remember seeing those settings when I used OneCare some
22 months ago.

 

[Steve Sohn]

I would post a screenshot, but I do not believe there is a way to do that.

Under the Virus tab is a check box: "Also look for virus-like behavior."

And:

"Take autmatic actios against software rated Moderate also"

 

[Gary VanderMolen]

Thanks for that information.

 

[DeBary_FL]

Thanks for reporting back. It will help us assist those who have the same
problem in the future. These must be new settings in OneCare since I
don't remember seeing those settings when I used OneCare some
22 months ago.

 

[DeBary_FL]

I had exactly the same problem as Steve on a brand-new laptop with no
pre-installed antivirus software. After hours of frustration I finally
tracked the poblem to duplicate settings in the News accounts. I deleted the
News accounts and voila!, send/receive now works fine.

Tom

 

[Gary VanderMolen]

Thanks for your report.
It is unusual for a news account problem to interfere with email.

 

[DeBary_FL]

I did a Google search and found a couple couple of other people reporting
duplicate items unde News Accounts causing this weird WM send/receive
problem, so it can happen. It most definitely did in my case. See
http://www.vistaheads.com/forums/mi...mail/13097-send-receive-error.html#post144979
and the post right after it for other examples.

 

[Gary VanderMolen]

Interesting info. Thanks again.

 

[SilverSurferNW]

I had exactly the same problem as Steve on a brand-new laptop with no
pre-installed antivirus software. After hours of frustration I finally
tracked the poblem to duplicate settings in the News accounts. I deleted the
News accounts and voila!, send/receive now works fine.

Tom

 

[SilverSurferNW]

I have been trying to get this fixed for months. You are correct i had 2 new
accounts. Removed one and now it works just fine.

Thanks