Can only send and receive if I close and reopen Windows Mail

[jaldeborgh]

I can only 'Send' and 'Receive' mail by closing the Windows Mail and then
reopen the program.

If I hit the send receive button the dialouge window says - Some errors
occured while processing the requested tasks. Please review the list of
errors below for more details.

The problem in there are no errors listed below - in fact there is nothing
listed below at all - in the error window.

The program was running fine up until a few days ago and it will still send
mail as long as I don't hit the send receive button. Again, it works fine -
one time only - if I close the program and restart.

Has any one seen this before - or should I reinstall Windows Mail and if so
how?

 

[Guest]

I can only 'Send' and 'Receive' mail by closing the Windows Mail and then
reopen the program.

If I hit the send receive button the dialouge window says - Some errors
occured while processing the requested tasks. Please review the list of
errors below for more details.

The problem in there are no errors listed below - in fact there is nothing
listed below at all - in the error window.

The program was running fine up until a few days ago and it will still
send
mail as long as I don't hit the send receive button. Again, it works
fine -
one time only - if I close the program and restart.

Has any one seen this before - or should I reinstall Windows Mail and if
so
how?

What if any antivirus programs do you have? Some of them cause
problems in Windows Mail, although seldom immediately.

Windows Mail won't uninstall or reinstall without doing the same
to all of Vista along with it.

Click on Tools, then Accounts, then your email account, then
Properties. If there is no check mark in the box before Include
this account when receiving mail or synchronizing, click on this
box and then Apply. Click on OK and then Close.

Click on Tools, then Options. If there is no check mark in the
box before Send and receive messages at startup, click on this
box and then Apply. Click on Send. If there is no check mark
in the box before Send messages immediately, click on this box
and then Apply. Click on OK.

 

[ianbry]

I have the same problem in Windows Mail in Vista Home Premium 64 bit.

I have 7 or so accounts and each of them can send/receive fine, If I
also choose to receive all, or send all these also work without a
problem but unfortunately Send/Receive all gives this error and it's
quite clear from the time taken for the error to appear (it's
instantaneous as opposed to the number of seconds taken to actually
check mail using the other methods) that it's not a server/account
related failure.

Restarting the app allows it to work (once) for me too.

I've seen lots of claims online that this is AV related but with
nothing to substantiate those claims. For what it's worth I'm using
KIS 7 but even with the mail scanning disabled the problem remains.

 

[Guest]

I haven't heard of that problem before.

I haven't heard of problems caused by KIS 7 either but the only way
to be sure is to try with it uninstalled.

 

[jaldeborgh]

Thanks ianbry,

I have exactly the same symptoms - if I select send or receive from the
tools menu it works fine (for either an individual account or all accounts -
I have 3 accounts) but the snd and receive command doesn't work. The failure
is instant as you note so it must be an internal failure.

I am using McAfee Security Center as my protection S/W.

 

[Gary VanderMolen]

McAfee is the suspected culprit in your case. The only way to be sure
is to uninstall it, reboot, then try Windows Mail again. If no improvement,
you can always reinstall your antivirus.

 

[jaldeborgh]

Gary,

I have tried removing the McAfee and it did not correct the problem. I
tried rebooting 2 times just to be sure.

I have now reinstalled McAfee and nothing has changed.

Any ideas?
--
Regards,

John

McAfee is the suspected culprit in your case. The only way to be sure
is to uninstall it, reboot, then try Windows Mail again. If no improvement,
you can always reinstall your antivirus.

 

[Gary VanderMolen]

I recommend you upgrade to Microsoft's newer email program,
Windows Live Mail:
http://get.live.com/wlmail/overview

--
Gary VanderMolen [MS-MVP WLM]

Gary,

I have tried removing the McAfee and it did not correct the problem. I
tried rebooting 2 times just to be sure.

I have now reinstalled McAfee and nothing has changed.

Any ideas?
--
Regards,

John

McAfee is the suspected culprit in your case. The only way to be sure
is to uninstall it, reboot, then try Windows Mail again. If no improvement,
you can always reinstall your antivirus.

--
Gary VanderMolen [MS-MVP WLM]

Thanks ianbry,

I have exactly the same symptoms - if I select send or receive from the
tools menu it works fine (for either an individual account or all accounts -
I have 3 accounts) but the snd and receive command doesn't work. The failure
is instant as you note so it must be an internal failure.

I am using McAfee Security Center as my protection S/W.

 

[jaldeborgh]

Gary,

I already use Windows Live Mail but I need remote access for when I travel -
on airplanes etc.

Thanks for your help.
--
Regards,

John

I recommend you upgrade to Microsoft's newer email program,
Windows Live Mail:
http://get.live.com/wlmail/overview

--
Gary VanderMolen [MS-MVP WLM]

Gary,

I have tried removing the McAfee and it did not correct the problem. I
tried rebooting 2 times just to be sure.

I have now reinstalled McAfee and nothing has changed.

Any ideas?
--
Regards,

John

McAfee is the suspected culprit in your case. The only way to be sure
is to uninstall it, reboot, then try Windows Mail again. If no improvement,
you can always reinstall your antivirus.

--
Gary VanderMolen [MS-MVP WLM]


Thanks ianbry,

I have exactly the same symptoms - if I select send or receive from the
tools menu it works fine (for either an individual account or all accounts -
I have 3 accounts) but the snd and receive command doesn't work. The failure
is instant as you note so it must be an internal failure.

I am using McAfee Security Center as my protection S/W.

 

[Guest]

You might check if your email provider allows access through a webmail
interface. That's easier to use remotely.

Check before trying to connect to mail on an airplane. Many of them
forbid such connections, in the fear they might interfere with the pilot's
radio or some other part of the plane's electronics.

Gary,

I already use Windows Live Mail but I need remote access for when I
travel -
on airplanes etc.

Thanks for your help.
--
Regards,

John

I recommend you upgrade to Microsoft's newer email program,
Windows Live Mail:
http://get.live.com/wlmail/overview

--
Gary VanderMolen [MS-MVP WLM]

Gary,

I have tried removing the McAfee and it did not correct the problem. I
tried rebooting 2 times just to be sure.

I have now reinstalled McAfee and nothing has changed.

Any ideas?
--
Regards,

John


:

McAfee is the suspected culprit in your case. The only way to be sure
is to uninstall it, reboot, then try Windows Mail again. If no
improvement,
you can always reinstall your antivirus.

--
Gary VanderMolen [MS-MVP WLM]


Thanks ianbry,

I have exactly the same symptoms - if I select send or receive from
the
tools menu it works fine (for either an individual account or all
accounts -
I have 3 accounts) but the snd and receive command doesn't work.
The failure
is instant as you note so it must be an internal failure.

I am using McAfee Security Center as my protection S/W.

 

[Gary VanderMolen]

I'm not sure what you mean by remote access. E-mail programs work
the same, whether on a laptop or desktop computer.
Windows Live Mail will do anything Windows Mail can do.

--
Gary VanderMolen [MS-MVP WLM]

Gary,

I already use Windows Live Mail but I need remote access for when I travel -
on airplanes etc.

Thanks for your help.
--
Regards,

John

I recommend you upgrade to Microsoft's newer email program,
Windows Live Mail:
http://get.live.com/wlmail/overview

--
Gary VanderMolen [MS-MVP WLM]

Gary,

I have tried removing the McAfee and it did not correct the problem. I
tried rebooting 2 times just to be sure.

I have now reinstalled McAfee and nothing has changed.

Any ideas?
--
Regards,

John


:

McAfee is the suspected culprit in your case. The only way to be sure
is to uninstall it, reboot, then try Windows Mail again. If no improvement,
you can always reinstall your antivirus.

--
Gary VanderMolen [MS-MVP WLM]


Thanks ianbry,

I have exactly the same symptoms - if I select send or receive from the
tools menu it works fine (for either an individual account or all accounts -
I have 3 accounts) but the snd and receive command doesn't work. The failure
is instant as you note so it must be an internal failure.

I am using McAfee Security Center as my protection S/W.

 

[Frank Saunders MS-MVP IE,OE/WM]

Gary,

I already use Windows Live Mail but I need remote access for when I
travel -
on airplanes etc.

Windows mail should still be able to collect your mail. If you can't send
your mail provider needs to tell you how to set it up to send from a
different ISP.

 

[Kiloran]

I had the same problem and I found this solution, which worked perfectly for
me, and which was posted by Zachary on 12/18/2007 at 9.58pm PST:
The deleted Account returns when you restart Windows Mail but the problem
has gone!!


"I figured it out! It's the "Microsoft Communities" folder at the bottom!!!

When it downloads your e-mails it's also trying to download postings into
the Microsoft Communities folder, but if you don't have that set up then it
won't be able to. And so there's an error message, but it doesn't know how to
tell you what's wrong.

The solution is simple, click on "Microsoft Communities" with your right
mouse button and select "Remove Account". Confirm that you want to remove the
account and the problem is solved!

WOOHOO!

-Zack"