W wattie Apr 16, 2007 #1 When scanning photos they keep displaying thin coloured horizontal lines. Why? SOS! Gratefull for any help on offer. wattie
When scanning photos they keep displaying thin coloured horizontal lines. Why? SOS! Gratefull for any help on offer. wattie
L LVTravel Apr 17, 2007 #2 Bad scanner, bad driver, bad cable connection to the computer. Are these thin horizontal lines across the path of the scanner light travel at regular intervals or irregular intervals? Same or different colors? Have you checked the glass for lines from someone using a marker on or scratching the glass? If they are in the same direction as the path of the light you have a "photo diode pixel" failed. Try the scanner on another computer (install the driver first before plugging it in) to see if the problem goes away. If under warranty, contact the scanner manufacturer for support.
Bad scanner, bad driver, bad cable connection to the computer. Are these thin horizontal lines across the path of the scanner light travel at regular intervals or irregular intervals? Same or different colors? Have you checked the glass for lines from someone using a marker on or scratching the glass? If they are in the same direction as the path of the light you have a "photo diode pixel" failed. Try the scanner on another computer (install the driver first before plugging it in) to see if the problem goes away. If under warranty, contact the scanner manufacturer for support.
