Scanner not found

J

johnsuth

Control Panel/System/Hardware reports both scanner and camera are
working, but the folder Control Panel/Scanner and Cameras has no
entries, and the "Add an imaging device" wizard refuses to start.
Scanning app reports scanner not found.

I reinstalled the scanner drivers but there was no change.

What might be the cause of the problem?
 
S

S.Sengupta

Remove all the scanner entries and then reinstall it.Have you downloaded
the latest driver?
regards,
ssg MS-MVP
 

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