"Save As" in Word 2002

[CarlaP]

Today I'm unable to use "Save As" for a Word doc. I get a dialog box, I can
browse to a different location, and rename the doc but after I click "Save"
nothing happens. Any ideas?
Thanks in advance for any assistance,
Carla

 

[Suzanne S. Barnhill]

What are you expecting to happen when you click Save?

 

[CarlaP]

Hi Suzanne,
When I click "Save" in the browser window I expect the doc with the new name
to be saved in the new designated location. This doesn't happen.
Thanks,
Carla

 

[Suzanne S. Barnhill]

ISTR there is some add-in (or possibly virus) that has this effect. If you
are using Norton AntiVirus, have you disabled the Office Plug-in?

 

[CarlaP]

Ratz.
We've got great, multilayered protection and use McAfee at the workstation
level. This isn't a systemic problem; only one person is having this problem.
Thx again,
C

 

[Suzanne S. Barnhill]

Do you get any kind of error message? Or does it just silently fail to save?

 

[CarlaP]

No error message; it silently fails.

Do you get any kind of error message? Or does it just silently fail to save?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA