Runtime Error when opening the Browser

[John]

Hi,

Running XP with 5 profiles on the system.
All the profiles are able to open up IE 6.0 except this
except for this one person. They get's a C++ runtime
Library error.

Where do I start with something like this. Everyone's IE
6.0 works this persons does not.

Thanks for your help in this matter any suggestion would
probably elimnate my headache.

John

 

[Don Varnau]

John,
This is probably a spyware / parasite problem. Possibly
http://www.doxdesk.com/parasite/CommonName.html

If you don't find common name, I would download and run, in this order:

CWShredder http://www.spywareinfo.com/~merijn/downloads.html

Then download, install, *update* and run both of these programs:
Ad-aware from http://www.lavasoft.de/software/adaware/
Spybot from http://security.kolla.de/ (Remove items listed in red-others are
optional.)
Both programs should be updated after installation- before use.

Additional information, including security tips, at:
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm

Don