Return receipt for Win2003 server Fax

[James]

Hi

My users use Fax's more than email, so they decided they wanted a fax
server.

I have just setup Windows 2003 on the network. Fax service is
installed on both the server and the client. The client can fax though
the server without any issues.

All I need is a return receipt to work. Can this be done?.

When my users fax from a normal fax printer, they get a return receipt
(this is printed out after the fax has been sent) to say the receiver
has received the fax. They keep this to prove the fax has been
received. Can I do this in Windows 2003?.

Their client might say we didn't get a fax and my users need to prove
it went though OK.

Thanks

James

 

[Renu Bhattar \(MSFT\)]

Yes. There are two ways:

1. In the send fax wizard, Receipient Information (NEXT) -> Preparing the
Cover Page (NEXT) ->Schedule (NEXT) -> Delivery Notification
By default, don't notify is set. You can set it to a email message with a
sent fax copy as attachment.

2. Go to Fax Service Manager on the server -> Fax Properties -> Receipts ->
SMTP Email

---

Renu Bhattar [MSFT]

Microsoft Printing, Imaging and Faxing
This posting isprovided "AS IS" with no warranties and confers no rights.
Please do not send mail directly to this aloas. This alias is for newsgroup
purposes only.

 

[Guest]

Just an update to that. You have to enable the receipt option on the fax
server, otherwise, the client does not see the recipient options.

For the email receipt, I had to enable the fax server to send to an SMTP
server, however, my Exchange server wouldn't allow the connection. I got
around this by installed IIS on my fax server, and setting up the SMTP
settings there. IIS relays the email to Exchange, which in turn sends it to
the client.

The other option is to enable Windows Messenging service, on the server and
client. This will allow the server to send a pop up box to the client,
advising the fax has been sent.

I would go with the email option though...it offers the ability for the
client to request the fax sent to them as an email attachment.

Regards,

Adam Hutcheson - MCSE

Yes. There are two ways:

1. In the send fax wizard, Receipient Information (NEXT) -> Preparing the
Cover Page (NEXT) ->Schedule (NEXT) -> Delivery Notification
By default, don't notify is set. You can set it to a email message with a
sent fax copy as attachment.

2. Go to Fax Service Manager on the server -> Fax Properties -> Receipts ->
SMTP Email

---

Renu Bhattar [MSFT]

Microsoft Printing, Imaging and Faxing
This posting isprovided "AS IS" with no warranties and confers no rights.
Please do not send mail directly to this aloas. This alias is for newsgroup
purposes only.

Hi

My users use Fax's more than email, so they decided they wanted a fax
server.

I have just setup Windows 2003 on the network. Fax service is
installed on both the server and the client. The client can fax though
the server without any issues.

All I need is a return receipt to work. Can this be done?.

When my users fax from a normal fax printer, they get a return receipt
(this is printed out after the fax has been sent) to say the receiver
has received the fax. They keep this to prove the fax has been
received. Can I do this in Windows 2003?.

Their client might say we didn't get a fax and my users need to prove
it went though OK.

Thanks

James