"Restoration incomplete - Your computer cannot be restored..."

[Guest]

I have tried to run System Restore in XP but I get this error message:
Restoration incomplete
Your computer cannot be restored to
(the DATE I chose)
System Checkpoint
No changes have been made to your computer
To choose another restore point, restart System Restore"

I tried choosing another restore date, but I get the same error message. I
will appreciate advice.

 

[Bert Kinney]

Hi Robert,

Here are some troubleshooting tips for System Restore in Windows XP.

Go to Start - Run and type eventvwr.msc and press enter.
Click on System in the left pane.
Click the gray title "Source" at the top of the source name column in
the right pane to sort by source name, look for "sr" and "srservice".
Double click on each of these events, then click on the button below
the two arrows in the upper right corner. This will copy the event
information to the clipboard. Paste the information for each of the
two event here. This will help us in diagnosing the problem.

System Restore Failures to restore:
http://bertk.mvps.org/html/srfail.html


Regards,
Bert Kinney MS-MVP Shell/User
http://dts-l.org/

 

[Guest]

Bert:
Here is the information from "srservice" below. There is no listing for "sr"
Event Type: Information
Event Source: SRService
Event Category: None
Event ID: 111
Date: 6/22/2005
Time: 7:18:53 PM
User: N/A
Computer: D5NN2B71
Description:
A restoration to "System Checkpoint" restore point failed. No changes have
been made to the system.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

I will appreciate your advice.

Yours,
Robert Judge
--------------------------------------------------------------------------

 

[Bert Kinney]

Hi Robert,

If virus and malware scanning came up clean, then unfortunately,
purging all the restore points would be the fix.
How to Disable and Enable System Restore
http://bertk.mvps.org/html/disablesr.html

Here are some tips on keeping System Restore Healthy and hopefully
keep the restore points from becoming corrupted in the future.
http://bertk.mvps.org/html/healthy.html