restarts

R

romtec

Hi
For last few days my computer restarts several times a day a and blue screen
comes up with the following error message

Driver IRQL not less or equal

tech info:

Stop: 0x000000D1 (0x00000348, 0x00000002, 0x00000000, 0x8AD67F5B)

tcpip.sys - address 8AD67F5B base AT8AD20000,DateStamp 478ad415
--------------------------------------------------------------------------------

Any causes or solutions would be appreciated many thanks

I run a laptop dell inspiron 6400, 1,022 MB Ram, processor dual core 1.60Ghz

windows vista home premium 32 bit
 
C

Carey Frisch [MVP]

Visit Dell Support and download & install all the latest
hardware drivers offered for Vista, including any BIOS
update, for your specific Dell Inspiron model number.
http://support.dell.com/

--
Carey Frisch
Microsoft MVP
Windows Shell/User

---------------------------------------------------------------

:

For last few days my computer restarts several times a day a and blue screen
comes up with the following error message

Driver IRQL not less or equal

tech info:

Stop: 0x000000D1 (0x00000348, 0x00000002, 0x00000000, 0x8AD67F5B)

tcpip.sys - address 8AD67F5B base AT8AD20000,DateStamp 478ad415
--------------------------------------------------------------------------------

Any causes or solutions would be appreciated many thanks

I run a laptop dell inspiron 6400, 1,022 MB Ram, processor dual core 1.60Ghz

windows vista home premium 32 bit
 
R

romtec

I did that 2months ago and all dell recommended updates are installed,
checked diagnostic utilities to verify any problems with hardware components
and they passed the test
dont know what else to do?

havent installed any new software or hardware recently
 
L

lforbes

This sounds like a network card driver. There was a network card driver
update last week. It may have been causing issues. I would go to the Dell
site and reinstall their version of the NIC.
 
R

romtec

sorry my ignorance im not specialist what is nic.went to dell site and
installed latest drive for the wireless wlan card is that what you mean
lforbes?
 
L

lforbes

Sorry - Tech Speak. Yes the NIC is the network card. Because there is an
error in tcpip.sys it is suggesting that it is the network card.

The most recent windows update included an update for the intel Network
cards. However, I have found sometimes the ones from the manufacturer can
cause issues if distributed through Windows Update.

I would update the drivers on both your wireless card and your regular
network card.

Cheers,
Lara
 
R

romtec

Thanks very much Lara i did download the latest updates of Dell's wireless
wlan card and the machine seems that it is now stable .
Before I was using a wired adsl modem until the blue screen started now im
with a wireless router to connect to the internet having updated the drivers
of the internal wireless card.

What do you mean with the other regular network card? The internal standard
modem or the previous external adsl modem which i disconnected, having also
deleted the drivers.
 
L

lforbes

Hi,

Computers have a network card that is for an ethernet cable (direct
connection with cable) as well as wireless network cards too.

Even though it is not used the driver can still blue screen if it is not
disabled.

Cheers,
Lara
 

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