repeatedly asking for password

[Guest]

Having a problem in outlook where system is repeatedly asking for password.
In the email account set up, the "remember password " box is checked.
When it asks for the password, the "remember password" box is unchecked. I
will type in password (again), then check box, but it will still ask for the
password again in about 5 minutes.
Have installed all updates for office, and have also deleted and recreated
the accounts.
This happens both on a network environment and home/standalone computer.
Our service provider said they were having problems with spam mail, but did
not think that this was causing our problem.
Any ideas???

 

[AndreasRoeder]

Having a problem in outlook where system is repeatedly asking for
password. In the email account set up, the "remember password " box
is checked.
When it asks for the password, the "remember password" box is
unchecked. I will type in password (again), then check box, but it
will still ask for the password again in about 5 minutes.
Have installed all updates for office, and have also deleted and
recreated the accounts.
This happens both on a network environment and home/standalone
computer. Our service provider said they were having problems with
spam mail, but did not think that this was causing our problem.
Any ideas???

Hi Terry,
please read
http://www.andreas-roeder.net/english support/pasw_set_save.htm

 

[Thomas Grassi]

To All

That procedure does not fix the problem. I have the same problem with
Outlook and I did that procedure and it still asks for password. It does not
happen all the time. I called Microsoft support and they had no ideas
either. I do not understand what is wrong but one thing I do know is that no
one has been able to come up with a soluation that works.

The challenge is on for anyone who is up to the task.

Thanks

Tom

 

[AndreasRoeder]

To All

That procedure does not fix the problem. I have the same problem with
Outlook and I did that procedure and it still asks for password. It
does not happen all the time. I called Microsoft support and they had
no ideas either. I do not understand what is wrong but one thing I do
know is that no one has been able to come up with a soluation that
works.

The challenge is on for anyone who is up to the task.

Thanks

Tom

Hi Terry,
please set your send/receive settings to 15Min.
Maybe your Provider supports it!