Remoteing into someone else machine

[Guest]

Everytime she sends an invitation it says the program is disabled or not
installed on your machine to me. help

 

[Ramesh, MS-MVP]

Susan,

Please post the exact error message as seen on the display.

Enabling Remote Assistance in the client computer:
http://www.winxptutor.com/raenable.htm

Using Remote Assistance to Solve Problems in Windows XP Professional:
http://www.samspublishing.com/articles/article.asp?p=27133&rl=1