Help And Support

[Guest]

every time someone comes and invite me for help through-out his computer, it
says this msg

"The invitation from - .. ........- to start Remote Assistance was
declined. The program is disabled or is not installed on your computer." wut
can i do about this?

there is another problem that, when i try to ask for help, it keeps telling
me that i have to download the newest MSN Messenger, konwing that i have it
installed on my machine.

Please, responed Quickly

 

[Jon Erlandson]

See if this fixes it. Go to Control Panel>System>Remote>Remote
Assistance>Advanced. Under Remote control, click to select the Allow this
computer to be controlled remotely check box. Reboot then uncheck it if you
want.

 

[Guest]

thx alot , but the solution wasnt helpful, it keeps telling me that i still
need a program to run this feature, or this program has been disabled "The
program is disabled or is not installed on your computer"

 

[Guest]

goto start > run > type in - services.msc > and start Remote Desktop Help
Session Manager
see if that helps

 

[Jon Erlandson]

See this...
http://www.mcse.ms/archive67-2005-2-1444010.html
The url you want to follow for the fix is below and not rhapsody
http://messenger.jonathankay.com/downloads/remoteassistance.reg