John Ong said:
Every time I get on the Internet a box pops up
saying "Windows must shut down because Remote Procedure
Call terminated unexpectedly" it says more than that. It
has a countdown from 60 seconds and then it shuts windows
XP down. When this box is on the screen you can not do
anything. I am hurrying to get this done now before this
box pops up. Thanks
Your system is infected by the MSBlaster Worm. This is causing the system to
shutdown abnormally.
From Ron Martel
Do steps 1 and 2 on your working computer.
1. Get the Blaster removal script from MVP Kelly Theriot's web site:
http://www.kellys-korner-xp.com/regs_edits/msblast.vbs
2. Get the Microsoft patch from
http://support.microsoft.com/default.aspx?scid=kb;en-us;823980#WinXP
Copy the downloaded files to a 3.5 inch diskette (they will both fit
on the same 1.44 mb diskette) or burn them to a CD
3. Disconnect the infected computer from the Internet. Unplug
Cable/DSL modem if you have one. That prevents reinfection during the
time interval between running the script and the completion of the
patch installation.
4. Run the script.
5. Install the patch.
6. Activate the Internet Connection Firewall in Windows XP
7. Reconnect to the Internet. Update your antivirus software and do
a complete scan.
8. Go to the Windows Update and get all repeat all of the critical
updates for your computer.
Good luck
Ron Martell Duncan B.C. Canada
--
Frank Saunders, MS-MVP, IE/OE
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