I.E. counts down and shuts off

[Millie Singer]

After being on e-mail for a few minutes, the following
error message appears and computer counts down 60 seconds
and shuts itself off and restarts itself: Windows must now
restart because remote procedure call service ( RPC)
terminated unexpectedly. This occurs each time internet
and e-mail is turned on. Please advise. Thank you

 

[PA Bear]

Virus Alert About the W32.Blaster.Worm
http://support.microsoft.com/?kbid=826955

Microsoft Windows DCOM RPC Interface Buffer Overrun Vulnerability
http://securityresponse.symantec.com/avcenter/security/Content/8205.htm

If you machine keeps rebooting:

Start>Run> (type in) services.msc > scroll down to Remove Procedure Call
(RPC)>Recovery>First Failure>(choose) Restart the Service.

You need to install...

MS03-026: Buffer Overrun in RPC Interface May Allow Code Execution
http://support.microsoft.com/?kbid=823980

....but you must first remove the Worm. Here are several related pages which
can help:

http://www.kellys-korner-xp.com/xp_qr.htm#rpc

http://forum.mvps.org/viewtopic.php?t=2703

http://www.bigblackglasses.com/Article.aspx?Article=342

http://securityresponse.symantec.com/avcenter/venc/data/w32.blaster.worm.removal.tool.html

Afterwards, update your virus definitions and run a full system scan.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE)
[Posted & Mailed]

 

[de]

-----Original Message-----
After being on e-mail for a few minutes, the following
error message appears and computer counts down 60 seconds
and shuts itself off and restarts itself: Windows must now
restart because remote procedure call service ( RPC)
terminated unexpectedly. This occurs each time internet
and e-mail is turned on. Please advise. Thank you
.

Hi Millie,
I believe you have been hit by the "blastr" worm as I
was. I had to go to MSN site for a patch and then to my
security software package(Symantecs) to clear it up. If
you use Symantecs cure, when you go to download, check
only a couple of the updates at a time or you will be
disconnected before you can complete them. (It took me
about 5 tries to download them.) Hope this helps.
Sincerely,
de