Remote Desktop Connection disconnects

G

Guest

I have used XP Pro's Remote Desktop Connection for about a year now to work
remotely from home. Both my home and Office PC's are XP Pro - fully patched.
I have a DSL line at home and connect to our company's network through their
VPN line. Then I take over my computer with Remote Desktop. Just recently I
started loosing the Remote Desktop connection (not the VPN connection) about
once or twice an hour. What could be causing this? I have made no changes to
either system. Thanks.


Barry
 
S

Steve Urbach

I have used XP Pro's Remote Desktop Connection for about a year now to work
remotely from home. Both my home and Office PC's are XP Pro - fully patched.
I have a DSL line at home and connect to our company's network through their
VPN line. Then I take over my computer with Remote Desktop. Just recently I
started loosing the Remote Desktop connection (not the VPN connection) about
once or twice an hour. What could be causing this? I have made no changes to
either system. Thanks.


Barry
Wife, Kids, Housekeeper? <G> Happend to me :/
Stupid RDC host does not post a "In Use" on the Login Screen.

Were you activly interacting with the host when the connection was
lost?

What device manages the VPN connection at the host end?
, _
, | \ MKA: Steve Urbach
, | )erek No JUNK in my email please
, ____|_/ragonsclaw (e-mail address removed)
, / / / Running United Devices "Cure For Cancer" Project 24/7 Have you helped? http://www.grid.org
 
G

Guest

Hi Steve:

It wouldn't be the wife or kids. I'm connecting to my office computer. I
dial into the network using a VPN connection and just lose the connection at
any time - sometimes in the middle of typing a word or sometimes it's while
the computer is inactive. I'm convinced the problem is with the remote
(home) computer. I recently did install MS updates to the computer for the
first time in a while. I was thinking it could be the security center or
firewall maybe, so I just yesterday didabled both and for the last hour I was
working I did not lose my connection. Only time will tell.
 
S

Steve Urbach

Hi Steve:

It wouldn't be the wife or kids. I'm connecting to my office computer. I
dial into the network using a VPN connection and just lose the connection at
any time - sometimes in the middle of typing a word or sometimes it's while
the computer is inactive. I'm convinced the problem is with the remote
(home) computer. I recently did install MS updates to the computer for the
first time in a while. I was thinking it could be the security center or
firewall maybe, so I just yesterday didabled both and for the last hour I was
working I did not lose my connection. Only time will tell.
Sounds like I should "knock on wood" :)

My XPro patches are up to date, but I only play "remote IT guy" for
short periods of time. Just long enough to monitor the status of A/V
updates and to apply patches.

Since you were active on the keyboard, it doesn't sound like a power
save mode kicked in.

Do you have UPS on both the computer and ALL the Network components?
A power blink might knock down the network, which will reconnect, but
the RDC might not recover.



, _
, | \ MKA: Steve Urbach
, | )erek No JUNK in my email please
, ____|_/ragonsclaw (e-mail address removed)
, / / / Running United Devices "Cure For Cancer" Project 24/7 Have you helped? http://www.grid.org
 
L

Leo Vetterli

I had the same problem. XP Pro as Clients, win 2003 as a Terminal Server.
Not all of the clients, just selected ones get droped frome time to time...
I am still looking for a solution.

Leo
 

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