Remote assistance help

G

Guest

I would like to do some remote assistance throught e-mail . I'm trying to
practice with my laptop and home computer to see if I can get them to
connect. I get to the point after it sends the e-mail from one computer to
the other. I open the e-mail up and click on the attachment which open a link
that says someone is asking for remote assistance, I click on "yes" and at
first it looks like it will open up the other computer, but instead I get an
error message and it wants me to send it to Microsoft and it will than close.
Thats as far as I can get no matter what I do. It sends it to Microsoft but
hope do I know what to error is. I'm stuck, can someome please help.

RichDee
 
G

Guest

Just to let anyone know, I figured it out on my own. If I save the attachment
to my computer first and than ckick on yes to open it up everything work just
perfect.

Rich
 

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