Remote Assistance error "a program could not start"

[Guest]

When using remote assistance (with XP) I can get all the way through to
where you can Save it or email but I get the error message. "A Program Could
not start.Please try again."

Any ideas?

-Anthony

 

[Jeffrey Randow (MVP)]

Two different solutions - one of which will probably fix your
problem...

Open a command prompt and run:

sessmgr -service

-or-

http://support.microsoft.com/default.aspx?scid=kb;en-us;304023&Product=winxp

Jeffrey Randow (Windows Net. & Smart Display MVP)
(e-mail address removed)

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