Remote Assistance Error

[Will Niccolls]

On several computers on our AD network, upon initiating a remote assistance,
I see an error"

"A program could not start.Please try again" [sic]

Can anyone offer a solution? Remote assistance is enabled and I can do an
RDP session to these computers.

Thank, Will

 

[Guest]

Since last week, after I applied Microsoft's security patches, I haven't been
able to offer remote assistance. I get "Permission denied". My users are
set up to accept remote assistance from me, but I can't send out.

 

[Will Niccolls]

Deb, that sounds like a different issue. Perhaps the Windows Firewall is
still blocking? We haven't seen that error, but we have a Group Policy that
disables the Windows Firewall for most users.

I'm going to examine the services that are disabled on my machines, I'll
post again tomorrow.

Will

Since last week, after I applied Microsoft's security patches, I haven't
been
able to offer remote assistance. I get "Permission denied". My users are
set up to accept remote assistance from me, but I can't send out.
--
Deb

On several computers on our AD network, upon initiating a remote
assistance,
I see an error"

"A program could not start.Please try again" [sic]

Can anyone offer a solution? Remote assistance is enabled and I can do
an
RDP session to these computers.

Thank, Will

 

[Will Niccolls]

Anyone want to take a crack at this?

 

[Will Niccolls]

I am now seeing this on every machine in our AD network that I attempt.

Anyone have any ideas?

On several computers on our AD network, upon initiating a remote assistance, I see an error"
"A program could not start.Please try again" [sic]

Can anyone offer a solution? Remote assistance is enabled and I can do
an RDP session to these computers.

Thank, Will