Hi,
SYMPTOMS
Your view settings or customizations for a folder may be lost or incorrect.
For example, you may experience any one or more of the following symptoms:•
Microsoft Windows does not remember your view settings for a folder when you
reopen it.
Note The view settings include Thumbnails, Tiles, Icons, List, and Details.
• Windows does not remember the size or position of a folder window when you
reopen it.
• The wrong thumbnail image appears for a folder, or no thumbnail image
appears.
Note This problem may occur even if you have selected the Remember each
folder's view settings check box under Advanced Settings on the View tab of
Folder Options in Control Panel.
CAUSE
This problem occurs because Windows stores each folder's view settings and
customizations in the registry. By default, this data is limited to 200 local
folders and 200 network folders, for a total of 400 folders. The data for
folder view settings and customizations is stored in the following registry
keys:
HKEY_CURRENT_USER\Software\Microsoft\Windows\Shell\Bags
HKEY_CURRENT_USER\Software\Microsoft\Windows\ShellNoRoam\Bags
RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft
Windows XP. For additional information, click the following article number to
view the article in the Microsoft Knowledge Base:
322389 (
http://support.microsoft.com/kb/322389/) How to Obtain the Latest
Windows XP Service Pack
WORKAROUND
Warning If you use Registry Editor incorrectly, you may cause serious
problems that may require you to reinstall your operating system. Microsoft
cannot guarantee that you can solve problems that result from using Registry
Editor incorrectly. Use Registry Editor at your own risk.
To work around this problem, create a BagMRU Size DWORD value in both of the
following registry keys, and then set the value data for both values to the
number of folders that you want Windows to remember the settings for. For
example, for Windows to remember the settings for 5000 local folders and 5000
network folders, set both values to 5000.
You must create the new value for the following registry keys:
HKEY_CURRENT_USER\Software\Microsoft\Windows\Shell
HKEY_CURRENT_USER\Software\Microsoft\Windows\ShellNoRoam
Important You may have to adjust the BagMRU Size values for your specific
situation. If you increase the BagMRU Size values, the information that is
stored in the registry increases. When you use roaming user profiles,
registry information is copied to a server when you log off and copied to
your local computer when you log on. Therefore, you may have performance
issues if you increase the BagMRU Size values for roaming user profiles.
Follow these steps, and then quit Registry Editor: 1. Click Start, click
Run, type regedit, and then click OK.
2. Locate and then click the following key in the registry:
HKEY_CURRENT_USER\Software\Microsoft\Windows\Shell
3. On the Edit menu, point to New, and then click DWORD Value.
4. Type BagMRU Size, and then press ENTER.
5. On the Edit menu, click Modify.
6. Type 5000, and then click OK.
Follow these steps: 1. Locate and then click the following key in the
registry:
HKEY_CURRENT_USER\Software\Microsoft\Windows\ShellNoRoam
2. On the Edit menu, point to New, and then click DWORD Value.
3. Type BagMRU Size, and then press ENTER.
4. On the Edit menu, click Modify.
5. Type 5000, and then click OK.
Regards
Andy Tan
