Red x in blank picture

[Guest]

Some of my received email pictures come through and others in the same email
have a blank square with a red x in the corner of the square. Anyone have
ideas how to fix?

 

[Gary VanderMolen]

I'm sure that Windows Mail is not discriminating against some
of the pictures. Sometimes the picture placeholder is just a link
that points to a picture on a website, and the website may be down,
or the link is faulty.

 

[Frank Saunders, MS-MVP IE]

Some of my received email pictures come through and others in the same
email
have a blank square with a red x in the corner of the square. Anyone have
ideas how to fix?

The default settings for WinMail block images and other Web content in email
messages. You can change this in Tools | Options | Security.

 

[Guest]

Settings are to accept pictures but still doesn't work. Sometimes they come
as an attachment and other times included with the email.

 

[Guest]

Gary, this happens even tho I have the settings to accept pictures. It
doesn't happen on my husbands computer..any other ideas, please?
--
kbp

I'm sure that Windows Mail is not discriminating against some
of the pictures. Sometimes the picture placeholder is just a link
that points to a picture on a website, and the website may be down,
or the link is faulty.

--
Gary VanderMolen [MS-MVP WLM]

Some of my received email pictures come through and others in the same email
have a blank square with a red x in the corner of the square. Anyone have
ideas how to fix?

 

[Gary VanderMolen]

Which antivirus are you using?
Windows Mail is not compatible with most McAfee
or Norton security programs. Those will need to be
uninstalled, not just disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3


Gary VanderMolen [MS-MVP WLM]

Gary, this happens even tho I have the settings to accept pictures. It
doesn't happen on my husbands computer..any other ideas, please?
--
kbp

I'm sure that Windows Mail is not discriminating against some
of the pictures. Sometimes the picture placeholder is just a link
that points to a picture on a website, and the website may be down,
or the link is faulty.

--
Gary VanderMolen [MS-MVP WLM]

Some of my received email pictures come through and others in the same email
have a blank square with a red x in the corner of the square. Anyone have
ideas how to fix?

 

[Frank Saunders, MS-MVP IE]

Settings are to accept pictures but still doesn't work. Sometimes they
come
as an attachment and other times included with the email.

From http://www.fjsmjs.com/IE/redx.htm

Most of the contents of this page are from Don Varnau and Mike Burgess

There are many possible causes and solutions.
Try the quick, easy fix first. Clear the IE cache from IE> Tools> Internet
Options> General> Delete files and Delete offline content. Reset the TIF
folder size to about 50MB (Settings button) and clear it occasionally.

Also, go to Start | Run and type
regsvr32 /i mshtml
and press OK.

Next...
283807 - Pictures Are Not Displayed on Web Sites in Internet Explorer
http://support.microsoft.com/?kbid=283807
Note: Repairing IE instead of reinstalling may work
194177 - Description of the Internet Explorer Repair Tool (Windows
95,98,98SE,ME,NT4-SP1,SP2,2000-SP1,SP2)
http://support.microsoft.com/?kbid=194177
318378 - How to Reinstall or Repair Internet Explorer and Outlook Express in
Windows XP:
http://support.microsoft.com/?kbid=318378

221134 - Some Images, Contents, or Controls May Not Be Displayed When
http://support.microsoft.com/?kbid=221134
- - - - -
Additional information from Mike Burgess:

Are you using a Firewall or "filtering software"?

Several of these are known to cause problems:
1) Zone Alarm Pro [Private Header Info - enabled?]
Reset "Ad Blocking" and "Cookie Control" to "medium"
"Mobile Code Control" = Off

2) Symantec (ISS\NIS)[Enable Browser Privacy - enabled]
Active Content - "Allow All Script To Execute"
Problem: some sites cannot detect the 128 bit encryption
Solution: Completely remove and reinstall NIS.
[more info]
Web Pages Display a Red "X" Instead of a Graphic
http://support.microsoft.com/?kbid=316545 [Norton Products]

3) Any "ad blocking" software that blocks "http_referrer"
or contains entries that are blocking access to the desired site.

4) HOSTS file that contains entries that are blocking access to the desired
site.

5) Cookie blocking software that are blocking "required" Cookies.

6) Pop-up blockers that are stripping header\url info.

7) WebWasher Standard Filter/URL Filter

8) Make sure the following registry entry is not corrupt:
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet
Settings]
"User Agent"="Mozilla/4.0 (compatible; MSIE 6.0; Win32)"

Note: "Win32" = Windows 98\ME
Other versions = (compatible; MSIE 6.0; Windows NT 5.0

To check your "User Agent":
Paste the below into the Address Bar and view the output:

javascript:navigator.userAgent

[Example WinME output]
Mozilla/4.0 (compatible; MSIE 6.0; Windows 98; Win 9x 4.90)
- - - - -
Other possibilities at http://www.colba.net/~hlebo49/ieimage.htm
and
http://inetexplorer.mvps.org/answers/51.html