receiving remote assistance.

[Guest]

I have 2 computers, and trying to set up remote assistance on one. I have
setup port forwarding on my firewalled router, turned off windows firewall
totally on both computers, and turned off both internet security programs on
each computer, and I still cannot get the "helper" computer to connect.
Please help me as I am getting extremely frustrated... about ready to throw
both towers in the street and run them over with my car!!!!

 

[Guest]

Check for the Remote Desktop Help Session Manager service..
if didnt found then Log in as administrator and open a command prompt and
ran the following command:
sessmgr.exe -service

if didnt work get me the exact error message

Bala