received faxes

[lori]

I am running Windows 2000 Pro. I have only one printer.
I have Windows fax set up to save incoming to hard drive
AND to print. However, when receiving, sometimes it works
and saves to hard drive, but it only prints a blank page.
Other times, the status monitor says "reception error" and
won't receive. The fax event log says something
like "initiating, DSR low, check to see if modem is turned
on". Modem is on and fine for everything else, so don't
know what this means. How do I get the fax to print
received faxes AND to receive those that seem to cause an
error?

 

[Loganatr [MSFT]]

Whatz the modem you are using? Does sending fax works fine in that modem?

Check if your modem is fax compatible, Here is the list of Microsoft
Certified modems.
http://www.microsoft.com/windows/ca...ryl2&pgn=01a642fd-2790-420f-90bd-85df6a377206
--
Loganatr [MSFT]
Microsoft Printing, Imaging and Fax Team
This posting is provided "AS IS" with no warranties, and confers no rights.
Please do not send email directly to this alias. This alias is for newsgroup
purposes only.'

 

[lori]

I am using HCF 56K PCI modem that came w/my Dell. I can
send faxes just fine and even receive some--they just
don't PRINT (or give an error message.) Why would the
modem not be fax compatible if I can send faxes?

-----Original Message-----
Whatz the modem you are using? Does sending fax works fine in that modem?

Check if your modem is fax compatible, Here is the list of Microsoft
Certified modems.
http://www.microsoft.com/windows/catalog/default.aspx? subid=22&xslt=categoryl2&pgn=01a642fd-2790-420f-90bd-
85df6a377206
--
Loganatr [MSFT]
Microsoft Printing, Imaging and Fax Team
This posting is provided "AS IS" with no warranties, and confers no rights.
Please do not send email directly to this alias. This alias is for newsgroup
purposes only.'

I am running Windows 2000 Pro. I have only one printer.
I have Windows fax set up to save incoming to hard drive
AND to print. However, when receiving, sometimes it works
and saves to hard drive, but it only prints a blank page.
Other times, the status monitor says "reception error" and
won't receive. The fax event log says something
like "initiating, DSR low, check to see if modem is turned
on". Modem is on and fine for everything else, so don't
know what this means. How do I get the fax to print
received faxes AND to receive those that seem to cause an
error?

.