RDP cache corruption

[Guest]

We use an XP Pro machine as a Remote Access Server to some of our clients.
Our local users use Remote Desktop to connect to Remote Access Server. On the
Remote Access Server, we have one client who is accessed via a Microsoft VPN
tunnel and an RDP session. There is never a problem establishing the VPN
tunnel, but when a user attempts to establish the RDP session, the session
hangs until it times out.

The only solution I've found to this is to go to: C:\Documents and
Settings\<user>\Local Settings\Application Data\Microsoft\Terminal Server
Client\Cache and delete the files in this directory.
(The files have a .bmc extension, and I assume they are cache files since
they are in the Cache folder.)
Once the files are deleted, then the RDP connection works fine, even when
they logout of the RDP connection and the re-establish the connection.

It seems like the cache files are getting corrupted, but it only happens
with this one client. We connect to other clients on the Remote Access Server
using the Microsoft VPN and an RDP connection without any problems.

Anyone have any ideas?

Thanks in Advance.

 

[Jeffrey Randow (MVP)]

Try this...

Start up the MSTSC client, go to the Experience tab and disable Bitmap
Caching...

---
Jeffrey Randow (Windows Networking MVP)
(e-mail address removed)

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