J
Joe
I signed up for dsl with qwest; they promised a visa gift card (25
dollars); and, I never received it. I have been calling them for
months; and, they just keep "passing the buck" or passing the blame on
to someone else. So, I called the appropriate party and they just
keep telling me they will enter me into the system again. They have
been telling me this for months. Sometimes when I call they tell me
their supervisor will get back with me; but, he does NOT return any of
my calls.
They feel that I will eventually give up; because it is only 25
dollars to me; but, a lot of money to them if they do it to everyone!
If they do it to a million customers that is 25 million dollars for
qwest or Visa; I don't know where the buck lies.
Has anyone else experienced this also?
Thanks.
dollars); and, I never received it. I have been calling them for
months; and, they just keep "passing the buck" or passing the blame on
to someone else. So, I called the appropriate party and they just
keep telling me they will enter me into the system again. They have
been telling me this for months. Sometimes when I call they tell me
their supervisor will get back with me; but, he does NOT return any of
my calls.
They feel that I will eventually give up; because it is only 25
dollars to me; but, a lot of money to them if they do it to everyone!
If they do it to a million customers that is 25 million dollars for
qwest or Visa; I don't know where the buck lies.
Has anyone else experienced this also?
Thanks.