Question regarding upgrading from KAV 5 to 6

[carl]

When upgrading from KAV Personal Pro 5.0 to KAV 6, do I have uninstall?

I can't find the info on Kaspersky's Web site, except for the fact that
it is a free upgrade. I'm kind of leery of doing this at all, since
Kaspersky's 'support' is the worst I've ever encountered - and that's
from a guy who has used the product almost from its inception.

 

[joe black]

When upgrading from KAV Personal Pro 5.0 to KAV 6, do I have uninstall?

It is recomended. Have you visited the KAV Forums to search for advice?

I can't find the info on Kaspersky's Web site, except for the fact that
it is a free upgrade. I'm kind of leery of doing this at all, since
Kaspersky's 'support' is the worst I've ever encountered - and that's
from a guy who has used the product almost from its inception.

Well, The KAV Forum is very helpful. If you're looking for bad support, I
can suggest some AV applications whose support is far worse.