Public folder cannot reply w/ template option

[Guest]

Hello,

We have a public folder which is mail enabled- we want all posts going to
that public folder to reply with an auto response. I've elected that the
only option would be to set-up a rule under the Public folder properties-
there is a tab that has Folder Management. You can then setup a rule and
reply with template.

It will let me add the rule until I get to the very-end and then when trying
to select OK - I recieve the message "Changes to the rule could not be saved"

I have tried saving my template as rich text, oft (Template design) and
text- but to no avail- It will not let me save. I have seen several posts on
the web with this same problem- We use MS Exchange 2003 and Office 2003. I
also looked on the Microsoft Website yesterday and there was one article very
similar but the workaround did not work which was to make sure in outlook
under Tools, Options, Security the top two security check boxes were removed.
They are and it still does not allow me to save the rule.

In addition to this I have given myself send as permissions on the mail
enabled folder and send on behalf of permissions on the public folder-BTW the
public folder that is mail enabled is also a subfolder under another Public
Folder, just wanted to point that out and I am an owner of that folder as
well.

Any thoughts on how to resolve this crazy issue?

Thanks in advance to anyone who can help solve this mystery.

 

[Sue Mosher [MVP-Outlook]]

You don't use an .oft file for a folder assistant rule. The message that you
create as part of the rule building process is actually stored in the folder
as a hidden item. Do you have Owner permission on the folder?