Prompts for invalid or outdated browser

[Lew]

I have XP(Home) IE 6.0.28. When I attempt to pull
Hotmail, use Travelocity or other sites I'm getting a
prompt that my browser is out of date or that I'm using a
browser not supported by the site. I cannot retrieve info
from some sites because of this. What's wrong and what
can I do to correct.

 

[H Leboeuf]

Can this article help?

Some Web Site Services Do Not Work After You Upgrade to Internet Explorer 6
Some Web site services may not work properly after you upgrade to any of the
versions of Internet Explorer listed at the beginning of this article. The
Web site may suggest that you need to enable cookies or upgrade your browser
to one that supports Java, frames, or other technology that is supported by
Internet Explorer 6.
For example, when you attempt to log on to, or use, a secure banking Web
site, you may be prompted to upgrade to a compatible browser or a different
version of the same browser.
http://support.microsoft.com/?kbid=302708 (i.e. 6. W98/se/ME/XP/W2000
4/24/2003)

 

[W Lew]

Thanks for the suggestion. I looked up the article. It
provided information but no help. It does seem odd that
I would get this message on a microsoft site, doesn't
it?

 

[Robert Aldwinckle]

I have XP(Home) IE 6.0.28. When I attempt to pull
Hotmail, use Travelocity or other sites I'm getting a
prompt that my browser is out of date or that I'm using a
browser not supported by the site. I cannot retrieve info
from some sites because of this. What's wrong and what
can I do to correct.

Your symptom looks as if something is blocking or corrupting
IE's User-Agent string.

Try this test site to see what is being delivered:

Quick "User Agent" check:
http://www.changedetect.com/changedetect/browser-check.asp

(Courtesy Mike Burgess)


HTH

Robert Aldwinckle
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