Courtesy of MVP Mike Burgess:
Several of these are known to cause ["browser not supported" error message]
problems:
1) Zone Alarm Pro [Private Header Info - enabled?]
Reset "Ad Blocking" and "Cookie Control" to "medium"
"Mobile Code Control" = Off
2) Symantec (ISS\NIS)[Enable Browser Privacy - enabled]
Active Content - "Allow All Script To Execute"
Problem: some sites cannot detect the 128 bit encryption
Solution: Completely remove and reinstall NIS.
3) Any "ad blocking" software that blocks "http_referer"
or contains entries that are blocking access to the desired site.
4) HOSTS file that contains entries that are blocking access to the desired
site.
5) Cookie blocking software that are blocking "required" Cookies.
6) Pop-up blockers that are stripping header\url info.
7) WebWasher Standard Filter/URL Filter
8) Make sure the following entry is not corrupt:
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet
Settings]
"User Agent"="Mozilla/4.0 (compatible; MSIE 6.0; Win32)"
Note: "Win32" = Windows 98\ME
Other versions = (compatible; MSIE 6.0; Windows NT 5.0
Hope this helps,
Don
--
MVP IE/OE
Please reply to the newsgroup so that others may participate.
"Phillip" wrote in message I have the latest IE (Sp1 version 6) but some sites (eg
Hotmail) don't recognise the browser and believe I have
an old version.
Hotmail.com says:
Browser Not Supported
Microsoft® .NET Passport no longer supports the Web
browser version you are using. Please upgrade to a
current Web browser, such as Microsoft Internet Explorer
version 4.0 or later, or Netscape Navigator version 4.08
or later.
Any ideas on fixing this?
