Program will not run

[Justin]

I have a amd 1500+ cpu with 768 megs of ram running windows
XP. I do not use internet explorer however. The antispyware
program downloaded fine on my PC but seems to freeze up
every time i try and open it and i have yet to be able to
run a scan. I click "preform a scan" or whatever it says
and the hourglass appears and nothing happens whatsoever
till i close the program....any ideas?

 

[Guest]

Try running in safe mode.
To access safe mode

Remove all floppy disks and CDs from your computer, and
restart your computer.
Press F8 when prompted.
If Windows XP Professional starts without displaying the
menu shown in Figure 28.4, restart your computer. Press F8
after the firmware POST process completes but before
Windows XP Professional displays graphical output.

On the Windows Advanced Options menu, select Safe Mode,
Safe Mode with Networking, or Safe Mode with Command
Prompt.

This may help, as there may be something conflicting with
the program.