R
robert tubman
I am trying to upgrade Quicken. I got a message that "The
log File C:Quickenw\deisl1.isu is not valid or the data
has been corrupted".
A call to the Intuit tech rep suggested that I rewrite the
old Quicken file name which I did. That brought the
message that it couldn't be renamed because another user
on the computer also had access to the program. A switch
of that person's account status to limited had no effect.
I was still unable to upgrade for the same reason. He had
no further suggestions and suggested I contact Microsoft.
Is there a way I can remove the old program from the other
user temporarily, do the upgrade and then reinstate the
other user with the updated program?
Thanks to anyone who can help.
log File C:Quickenw\deisl1.isu is not valid or the data
has been corrupted".
A call to the Intuit tech rep suggested that I rewrite the
old Quicken file name which I did. That brought the
message that it couldn't be renamed because another user
on the computer also had access to the program. A switch
of that person's account status to limited had no effect.
I was still unable to upgrade for the same reason. He had
no further suggestions and suggested I contact Microsoft.
Is there a way I can remove the old program from the other
user temporarily, do the upgrade and then reinstate the
other user with the updated program?
Thanks to anyone who can help.