error 7163

G

Guest

When running my Quicken program I twice had a crash of the program with
"error 7163 ".

The Quicken forums had nothing about it and their support is terrible.

Googling for "error7163" several sites said it was a Windows registry
corruption and offered programs to download to fix it. That sounded
dangerous to me so I thought to ask the gurus here what error 7163 is and
what to do about it. Is it really a registry problem?

Jeff
 
G

Guest

Thanks. I thought so and that is why I did not follow their advice.

I always wonder what these scoundrels get out of trying to screw up other
people's computers! They're just sick.

Where could I find legit information about such errors?

Jeff
 
D

Daave

When running my Quicken program I twice had a crash of the program
with "error 7163 ".

The Quicken forums had nothing about it and their support is terrible.

Googling for "error7163" several sites said it was a Windows registry
corruption and offered programs to download to fix it. That sounded
dangerous to me so I thought to ask the gurus here what error 7163 is
and what to do about it. Is it really a registry problem?

It would help to see the *complete* error report from Event Viewer:

Start | Control Panel | Administrative Tools | Event Viewer |
Application

If you come across a recent error, double-click on it and click on the
Copy button (upper right-hand corner below the down arrow button). Then
you will be able to paste that information in your next post.
 
G

Guest

Daave said:
It would help to see the *complete* error report from Event Viewer:

Start | Control Panel | Administrative Tools | Event Viewer |
Application

If you come across a recent error, double-click on it and click on the
Copy button (upper right-hand corner below the down arrow button).
Then you will be able to paste that information in your next post.

The error appeared when was using Quicken. The first thing I did next was
to look for it in the event Viewer but there was no record of it there.

Jeff
 
D

Daave

The error appeared when was using Quicken. The first thing I did
next was to look for it in the event Viewer but there was no record of
it there.

Make sure you don't mess with the registry, first of all!

Without more information, this will be pretty hard to diagnose! Look in
Event Viewer again. Look in both Application *and* System for errors. If
you happen to run Quicken again and get another crash, write down the
*entire* error message.

If you post in a Quicken forum, give us much information as you possibly
can.

One idea is to configure a Clean Boot to see if a conflict with another
program is repsonsible for your crashes. See:

http://support.microsoft.com/kb/310353

What version of Quicken are you using?
 
G

Guest

Daave said:
Make sure you don't mess with the registry, first of all!

Without more information, this will be pretty hard to diagnose! Look
in Event Viewer again. Look in both Application *and* System for
errors. If you happen to run Quicken again and get another crash,
write down the *entire* error message.

If you post in a Quicken forum, give us much information as you
possibly can.

One idea is to configure a Clean Boot to see if a conflict with
another program is repsonsible for your crashes. See:

http://support.microsoft.com/kb/310353

What version of Quicken are you using?

Its Quicken deluxe 2008 on my desktop.

I've searched the event viewer in both Application and System and there is
nothing to be found. Windows did not crash, only Quicken crashed. So there
is a chance this is not a Windows error but a quicken error.

Anyway it has not happened since, so I'll wait till the next time.
 

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